Danaher Corporation Field Application Specialist - Capillary Electrophoresis (m/f/d) in Amersham, Bucks., United Kingdom
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives. Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
Want to learn how to translate your skills from the lab to a commercial setting? Are you looking to use your knowledge and experience in capillary electrophoresis to help our customers to be successful? If yes, our Applications Support Team is exactly the right place for you!
We are looking for a Field Application Support Specialist - Capillary Electrophoresis (CE) (m/f/d)
The role is responsible for providing high quality technical support and expert advice to our customers ensuring successful implementation of our capillary electrophoresis product range in protein and nucleic acid analysis. You will continually increase your knowledge and expertise by accessing cutting edge technology immediately on release, helping customers develop methods and applications, attending technical and scientific conferences, interacting with key opinion leaders, and being an active member of the Sciex Application Network.
This 2 years limited remote position is part of the EMEA Support Organization and is preferably located in the greater London area.
In this role, you will have the opportunity to:
Provide efficient and successful support to Sales through joined customer visits, product/application demonstrations
Analyze samples submitted by prospective customers in our laboratory in Alderley Park (UK) and present results
Provide post-sales support, in-house and on-site training, troubleshooting, telephone support in a timely and professional manner to guarantee high-level customer satisfaction
Liaise with local and global network to effectively support the installed base
Provide internal feedback on technical issues and share ideas to improve product features
The essential requirements of the job include:
Bachelor of Science or higher degree in chemistry, biochemistry, molecular biology or equivalent experience
Excellent communication and presentation skills
Enthusiastic to work independently and strong focus on self-responsibility
Strong customer focus and ability to interact with different cultures
Willingness to travel within UK and possibly EMEA (average 2days/week; mostly day trips)
It would be considered a plus if you also possessed previous experience in:
Usage of CE instrumentation and software
Sample preparation and method development for CE applications
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
At Danaher we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.