Danaher Corporation Product Sales Specialist - Chromatography and AKTA products in Amersham, Bucks., United Kingdom
Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you'll do
This is a field-based technical sales role, working with laboratory-scale ÄKTA chromatography instruments and the associated consumable products. Working closely with an account management team, the ÄKTA Sales Specialist provides customers with expert product knowledge, training and support, whilst working to generate sales from new and existing customers. The customer base in the Midlands and North UK includes biotech companies and some of the country’s largest universities, owning multiple laboratory-scale ÄKTA chromatography systems used for cutting edge life sciences research. Key aspects of the sales specialist role include hunting for new business and working with ÄKTA customers to drive new sales through instrument replacement, adding capacity and competitor displacement. Working with a wide variety of customers and applications, technical responsibilities include application support, running instrument demonstrations and customer training.
The role will require the individual to participate within a matrix sales environment.
Is accountable to achieve orders and sales target for the ÄKTA product range in the assigned territory.
Understand customers’ goals, build strong business relationships and formulate account strategies to generate effective long-term partnerships with accounts.
Provide high level technical expertise during pre-sales discussions, instrument demonstrations, customer training, post-sales support, seminars, tenders and promotional events.
Continuously develop a network of key decision makers. Build a territory business plan and set quarterly priorities to achieve defined business goals. Contribute to key account plans managed by the Account Management team.
Differentiate our offering during the various stages of the sales process, using approved product marketing material to actively support the customer throughout their decision-making process towards a successful outcome for Cytiva.
Develop sales opportunities to create a sales funnel to meet business targets. Manage leads and prospects using Salesforce Lightning customer relationship management software.
Use sales analytics to aid decision making and sales strategy planning. Prepare and participate in business reviews to ensure accurate flow of information within the sales team and sales management.
Be an ambassador for Cytiva, working with the highest levels of integrity and professionalism always.
Work effectively in a matrix environment. Build a strong internal network to drive maximum synergy and customer satisfaction across the business. Work effectively with internal functions, including the account management team, other sales specialists, service engineering, product management, marketing, finance, legal, scientific support, service sales and customer service.
Work with customers to differentiate our position against competitors. Maintain up to date detailed knowledge of competitors’ products, market and industry.
Track and communicate market trends, including competitor intelligence. Know sources of customer funding and creditworthiness.
Be able to present and discuss our technology, applications and benefits in terms which are relevant to customers.
Who you are
University level degree in a Life Science related discipline. Life sciences PhD or equivalent experience is highly desirable.
Detailed knowledge of proteins and chromatography, gained from working in research, or equivalent commercial experience.
Extensive hands-on experience with ÄKTA chromatography systems and Unicorn software. Experience with ÄKTA pure and/or ÄKTA avant is highly desirable. Additional training will be provided.
Ability to travel is essential since the role is customer-facing with 70-80% time in the field when COVID-19 allows.
Must live within the territory.
Customer-centric attitude, able to balance the needs of the customer and Cytiva.
The ability to comprehend Cytiva’s technology and relate this information to others in an easy to understand way.
Commercial experience is desirable, but not essential. Extensive sales training can be provided.
Excellent communication and presentation skills. Experience in giving compelling technical seminars and/or product demonstrations is highly desirable.
Excellent interpersonal skills and emotional intelligence, plus experience of using these skills to participate in cross-functional teams.
Ability to work effectively and enjoy being part of a team. Positive attitude always, able to energize colleagues, collaborate and build rapport.
Desire to develop self, through receiving coaching, training and focus on personal development.
Self-starter able to manage time and organise and prioritise workload.
Persistence and tenacity in managing sales prospects and closing business.
Humble, able to relate to all levels of staff, internal and external.
A proven track record of achieving and exceeding goals.
When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .