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Danaher Corporation SaaS Application Support Specialist – UK REMOTE in Amersham, Bucks., United Kingdom

Great career opportunity for an application Support Specialist to join an international technology innovator and provide broad SaaS application support, configuration, administration and user training to a high-profile global brand.

The role will suit a tech-savvy team player who enjoys being a SaaS product specialist and gets a buzz from solving customer’s problems and delivering exceptional support.

The Opportunity

Esko, a Danaher company, is a leading provider of packaging software to clients around the world, enabling them to produce the best packaging for billions of consumers.

After initial training on our label & artwork management SaaS application, you’ll be part of a home-based international support team exclusively focused on, and fully integrated with a key global customer. In effect you’ll feel very much a part of two great organisations!

This broad, stimulating role encompasses remote 1st & 2nd line end user support and system/user account administration, configuration, workflow changes, user training & demonstrations, and KPI reporting. You’ll impact our customer’s business success and ensure they gain value from their Esko SaaS investment.

We’re looking for…

UK-based, Bachelor’s degree, customer-focused, software support experience (DAM – Digital Asset Management exposure is useful but not critical), great communication and problem-solving skills, and experience of KPI reporting (must have intermediate Excel, i.e. pivots, formulas, macros etc).

If you have technical aptitude, are quick to learn, able to work Mon to Fri 08.00 – 16.30, and would enjoy supporting a large, high-profile customer, this is the role for you!

About Esko

Esko is an award-winning global provider of software and hardware solutions for packaging, labels, and display industries. With 1800 people worldwide, Esko is part of Danaher ( www.danaher.com ) a Fortune 500 comprising 80,000 associates across 29 science & technology companies that positively impact people’s lives.

We celebrate diversity and are immensely proud of our inclusive culture where everyone feels they belong, and all voices are heard.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.