Danaher Corporation Service Technician II in Ames, Iowa
About the Service Technician II role:
The primary role of this position is to provide high-quality repair and preventative maintenance services for Hach's equipment supported through the Service Center. This position may involve the mentoring and guidance of our associates on the Service team.
Use established ISO work instructions to provide repair, calibration, certification, and preventative maintenance services for all our brands' equipment
Provide technical assistance as needed to customers, Field Service staff, and Technical Consulting Services
Determine the amount to bill customers within a framework of charges using computerized service systems
Provide recommendations to new product design teams as assigned
Training of internal staff and external customers
Accurate inventory management
What makes this opportunity exciting?
Hach releases over 10 products per year, so you will always be learning and working on new items. This is fast-paced and significant work!
Our ability as an innovative organization! Unknown, yet exciting opportunities because of our innovative approach; Our service business is ever-evolving.
You get to be a part of Danaher Corporation, rated 162 on the Fortune 500 list
Full benefits including medical, dental, vision, 401(k) matching all on day one
Are you qualified?
Two-year technical degree in electronics or related field
Proven customer interaction skills; Interpersonal and problem-solving skills
Strong computer proficiency; Experience in working with Microsoft Office products
Mechanical aptitude; Electrical and mechanical troubleshooting experience
Ability to work independently and prioritize work
Ability to work safely around electrical and mechanical hazards
Willingness to work with products returned from industrial and wastewater sites (protective inoculations available)
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.