Danaher Corporation Field Service Engineer in Barcelona, Spain
Cepheid is a molecular diagnostics company dedicated to improving healthcare by developing, manufacturing and marketing accurate yet easy-to-use molecular systems and tests. By automating highly complex and time-consuming manual procedures, the company's solutions deliver a better way for institutions of any size to perform sophisticated genetic testing for organisms and genetic-based diseases. Through its strong molecular biology capabilities, the company is focusing on applications where accurate, rapid and impactful test results are needed most, such as managing infectious diseases and cancer.
We are currently looking for a Field Service Engineer Central-Southern Spain, who will be preferably located in Valencia.
Our new associate will provide field service support for our GeneXpert Product line at Cepheid customer Location.
Essential job responsibilities:
Travel throughout the assigned territory on short notice to support the company's products and field service partners.
Run installations and customer training.
Provide support on company product instrumentation.
Perform routine standard procedures to isolate and fix problems in malfunctioning equipment or software
Work closely with the Technical support team to address customer complaints to settle corrective action and customer follow-up
Document and report product "design reliability" and "maintenance issues" and/or problems to technical support.
Able work on-call on designated weekends to provide service support within a short period of time.
Achieve and exceed Customer Satisfaction objectives
Complete all assigned and required training satisfactorily and on time.
Technical High School degree with 2-4 years of related work experience OR Scientific Degree with 1-2 years of work experience.
Experience in working in the Medical Devices industry, knowing its dynamics
Proficient English is a must;
Willing and able to travel - a Valid Driving License is required
Must be able to stand for several hours. Work may involve repetitive arm/wrist motions.
Personal trait profile:
Cepheid is part of Danaher Corporation, a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team!
English. Portuguese is a plus
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
Operating Company: Cepheid