Danaher Corporation Field Service Technician - Northern Mountain West in Billings, Montana
About the Field Service Technician role:
Under direction, the role of this position is to lead regional customer support activities. The Field Service Technician (FST) performs preventative maintenance, routine repair, and calibration/verification of instrumentation for Hach process and laboratory instrumentation. This position will support the customer base throughout Wyoming, Montana, and the Dakotas, so this home-based role can be located in Cheyenne, Casper or Laramie, where our largest concentration of customers are. This position will travel 75% of the time, with most of that being day trips (on average 2 nights/week away from home).
Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems
Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
Follows safe work practices according to company policy.
Works with and takes direction from Field Service Manager/dispatch team to efficiently execute pre-call planning, efficient service schedule routing, and visit requirements.
Coordinates with manager and materials handlers to determine appropriate replacement parts inventory, efficient parts utilization, and maintain accurate inventory records.
Travel required: 75%
Mandatory overtime as business needs dictate; Flexible scheduling required to meet customer demands
What makes this opportunity exciting?
Hach releases over 10 products per year, so you will always be learning and working on new items. This is fast-paced and significant work!
Our ability as an innovative organization! Unknown, yet exciting opportunities because of our innovative approach; Our service business is ever-evolving.
You get to be a part of Danaher Corporation, rated 162 on the Fortune 500 list
Full benefits including medical, dental, vision, 401(k) matching all on day one
Am I qualified?
Associates or Technical degree preferred or combination of education and experience
Mastery of Preventative Maintenance (PM), diagnostics & repair on core products as required
1-2 years field service work desirable
Driver’s License and clean driving record required
Continued employment contingent on successful completion of 30, 60, and 90-day probationary milestones
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or email@example.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.