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Danaher Corporation CRM Business Systems Analyst - REMOTE in Brea, California

Wondering what’s within Beckman Coulter?

Take a closer look.

Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) , which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

And no matter where you look at Beckman Coulter, at the heart of what we do, you’ll witness our shared purpose—helping realize life’s potential—in action. Our work helps improve millions of lives.

We hope you’ll see yourself here, too.

What you find at Beckman Coulter —and within yourself — might just change the world!

The CRM Business Systems Analyst for Beckman Coulter Diagnostics is responsible provides business support and guidance in domains of Salesforce, Oracle CPQ, ServiceMax, Oracle EBS and other Marketing, Sales, Service and ERP tools.

This position within the IT Department will be located in Brea, CA or Remote. This role engages business partners and elicits stated and implicit user needs, defines requirements and drives implementation into deliverables.

You will be a part of the IT team and report to the Senior Manager of Business Applications responsible for proactively identifying areas for improvements and introducing innovations, factoring in customer needs, external approaches, data analytics and industry best practices. Establishing a requirements strategy for projects, managing projects, supporting production issues, managing vendor/system releases and actively managing delivery based on user priorities are also critical. If you thrive in a fastpaced role and want to work to build a world-class IT organization—read on.

In this role, you will have the opportunity to:

  • Collaborate with product owners and business analysts to transform evolving requirements into working applications that meet the business and usability needs

  • Provide daily support to end users including managing issue resolution and performing root cause analysis

  • Leads user acceptance testing identify testers, develop test scripts and conduct test execution

  • Understand integration points with other systems that interface with the application, evaluate and minimize ripple effects

  • Support Marketing, Sales and Service projects/initiatives

The essential requirements of the job include:

  • Bachelor’s degree, preferably in Computer Science, Management Information Systems, or equivalent and 5+ years relevant working experience OR Master’s degree in same with 3+ years of experience OR Doctoral degree in same with 0-2 years of experience

  • Strong experience in Salesforce, CPQ, ServiceMax, Oracle EBS (Service)

  • SFDC knowledge: Salesforce admin knowledge, data model, sharing and security architecture, various salesforce cloud OOB capabilities

It would be a plus if you also possess previous experience in:

  • Certifications: One or more cloud certifications. (e.g. Sales, Service, Marketing, Community, ServiceMax, Oracle CPQ). Agile is also a plus.

  • Oracle EBS (Service Contracts, Installed Base and Spares Management)

  • Working effectively in a matrix organization, with geographically dispersed team members (including the offshore teams)

Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see.

At Beckman Coulter, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and try new things, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. As part of the Danaher family of 67,000 associates across the globe, your possibilities for growth and development are unparalleled.

We believe that creativity and innovation thrive when the most diverse set of voices are heard, and that’s why we’re taking concrete steps to ensure that we’re fostering an inclusive and engaging workplace for our team. If you’d like to learn more, read stories from our associates on our Careers Blog (https://jobs.danaher.com/global/en/blog) or contact one of our recruiters.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.

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