Danaher Corporation Staff Application Scientist in Brea, California
Danaher Company Description
At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.
We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.
Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences.
As part of Global Application Science team collaborate with Global Applications, and other groups to resolve issues, provide escalation management, development and execute support strategies and training for field applications specialists, internal functions and instructors in support of new product development.
International and domestic travel is required approximately 25%
Responsibilities/Authority: Processing, Investigation and classification of customer technical inquiries. Provision of timely and satisfactory response to customer inquiries Collaborate with product specialists and other groups to resolve issues Hands on laboratory studies to aid in problem resolution Assist/Participate in development of processes and procedures to improve troubleshooting efficiency. Strong technical product knowledge, preferably AU systems, with the ability to develop and provide solutions Attendance at customer sites to resolve and discuss issues May lead functional teams or projects with moderate resource requirements, risk and/or complexity. Represent Service and support on new product and design change projects in the development and execution of support strategies for field applications specialists, Service engineers, internal functions and instructors. Develop and deliver training and communicate updates to the field organization. Understand and proactively follow through on all relevant procedures and ensure compliance to all standards. Works independently, with guidance in only the most complex situations. Provide guidance and mentoring to associates of junior levels.
Bachelor's degree in field with 9 years' experience or Master's with 7 years or PhD with 4 years' in a Science related discipline. Team player with excellent communication skills and technical competence. Ability to effectively organize ideas and present them either in written or oral format. Ability to manage complexity with strong troubleshooting skills. Good team player who is able to work collaboratively across the business. Ability to multitask and work under pressure. Willingness to travel and work flexible hours to support customers. Strong MS Office skills (Outlook, Word Excel) Clinical Laboratory skills preferred, but not required
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Organization: Beckman Coulter - Diagnostics
Job Function: Science
Primary Location: North America-North America-United States-CA-Brea
Req ID: BEC010723