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Danaher Corporation Field Service Engineer - Benelux in Breda, Netherlands

What you’ll do

At Cytiva, as Field Service Engineers, we handle the daily service needs of the customer’s equipment by driving customer happiness! The Benelux Service team consists of 22 service engineers acting as one Benelux team! We are home based and work very autonomously. We handle our own planning and plan their visits in respect of priority and response time.

  • Troubleshooting, installation, maintenance, validation and service repair needs on equipment in GMP environment

  • Preventative Maintenance and Field Modification Instruction

  • Maintaining daily communications with customers to ensure resolution and accurate follow-up, leading to customer happiness.

  • Maintaining tools and test equipment accurately and ensuring they are calibrated.

  • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.

  • Applying the right process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.

  • Travel within Benelux is required.

Who you are

  • Bachelor level education in Biomedical or Electrical Engineering, Mechanical, Electronic or Automation

  • Experience collaborating with both internal team members and external customers as part of a solution based service process.

  • Experience or strong interest in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.

  • Experience troubleshooting and responding to customer concerns.

  • High integrity. Capability of working under customer pressure and travel in a regulated environment

  • Operation knowledge related to computers (Windows OS, PC, server), networks and database strong plus

  • English required, Dutch and/or French is a strong Plus.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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