Danaher Corporation Service Sales Manager - Contracts in Buffalo Grove, Illinois
Danaher Company Description
Leica Microsystems is a world leader in microscopes and scientific instruments. Founded as a family business in the nineteenth century, the company’s history was marked by unparalleled innovation on its way to becoming a global enterprise. Its historically close cooperation with the scientific community is the key to Leica Microsystems’ tradition of innovation, which draws on users’ ideas and creates solutions tailored to their requirements. At the global level, Leica Microsystems is organized in three divisions, all of which are among the leaders in their respective fields: the Life Science Division, Industry Division, and Medical Division. Leica Microsystems has seven major plants and product development sites around the world. The company is represented in over 100 countries, has sales and service organizations in 20 countries, and an international network of distribution partners. Its headquarters are located in Wetzlar, Germany.
Leica Microsystems, Inc offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Leica Microsystems, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
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Leadership – Collaborates with business management and support teams to ensure strong execution, delivery of customer value, and positive business results. Establishes daily management goals and objectives to drive team focus on improving metrics and KPIs. Creation and analysis of KPIs. North America and from global factory locations
Provides Strategic Vision – Provides vision and framework to support multiple business units with varying degrees of complexity. Provides for the guidance and direction in reviewing and executing terms and conditions.
Order Management – Provides for the operating policies and procedures to execute and process customer purchase orders, including purchase order placement to overseas factories and tracking of goods to customer site to complete invoicing. Backlog management, reverse logistics, RGAs, coordinate deliver with BU, working with Logistics and carriers to ensure white glove delivery services. Credits and pricing
Service Sales team – provides leadership to the Srv sales team; establishes policies and procedures to assure superior funnel growth and conversion rates.
Service Agreements Team - provides leadership to the SOS/Service agreements team; establishes policies and procedures to assure superior support to FSEs and provides for service agreement administration and sales.
Sales Support Role – Provides support to field sales and service personnel (200 sales people and management team)
Compliance/Regulator (FDA, SBSC, SOX) – Responsible for compliance to all regulator and company policies and procedures. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. SBC concerns, SRS reporting, GSA contract renewals
Tools & Resources – ensure resources available for customers and employees to do business with Leica
Expense Management – For Call Center Team for NA facilities and OPEX.
Staffing – Actively identifies, mentors, develops and retains subordinate management team members for future opportunities. Responsible for the hiring, training, and motivating a high performing team. Evaluates employee performance initiates promotions, transfers and disciplinary action.
•Experience directly managing sales and marketing teams of professionals focused on delivering results on optimizing existing processes and creating and deploying new initiatives.
•Service contract sales experience desired, including revenue generation.
•Prior experience in marketing project management, with an ability to break down complex problems into manageable goals is required
•Bachelor's degree required. Business or Marketing
Travel (required estimated % of time)
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years. At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team. Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.
Organization: Leica Microsystems
Job Function: Sales
Primary Location: North America-North America-United States-IL-Buffalo Grove
Req ID: LEI004850