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Danaher Corporation Field Technical Support - Andalucía Occidental (f/m/d) in Cádiz, Spain

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Technical Support (f/m/d) for Beckman Coulter Diagnostics is responsible for providing frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Apply critical thinking to resolve instrumentation performance issues, train our customers and verify the operational performance and data quality of systems. You'll be a key member to help drive customer satisfaction and retention.

This position is part of the Customer Care function and is located in Andalucía Occidental and will be remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the East Area and report to the Service Supervisor responsible for Field Service. If you thrive in an amazing role and want to work to build a world-class service organization.

In this role, you will have the opportunity to:

  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.

  • Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our customers that meet their requirements and that of our company

  • Complete troubleshooting, installation, validation, preventative maintenance, modifications and repairs on Beckman Coulter equipment.

The essential requirements of the job include:

  • Technical or University degree in Biomedical, Instrumentation, Electrical Engineering or similar education

  • Experience in a similar role or in a customer facing one

  • Fluent in Spanish and English verbal and written

  • Valid driving license and availability to travel up to 70% of the time

  • Availability to move to Huelva o Cádiz.

It would be a plus if you also possess previous experience in:

  • Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.