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Danaher Corporation Field Service Engineer - Multiple Locations in Charleston, South Carolina

Job Description

Leica Microsystems has helped shape the future for over 170 years, by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Your responsibilities

  • Delight Customers through timely and competent response to their needs, coupled with clear communication.

  • Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance and repair to achieve optimum customer care and ensure professional service with effective and efficient working practices.

  • Efficiently organize your time and complete paperwork to ensure that our trains run on time. Comply with FDA, ISO and Leica policies

  • Collaborate closely with the Service Team to ensure all customers in the region are provided a professional after-sales service.

  • Support Sales Representatives in activities such as installations and demo/exhibitions.

  • Exchange valuable information resulting from customer contacts to increase customer happiness and sales.

  • Cooperate closely with Customer Care to ensure smooth and fast processes and information flow.

  • Write detailed technical reports.

  • Consistently build your technical expertise on our solutions to become a more valued asset to our customers and our organization while representing the company in a professional manner.

  • Drive continuous improvement in your area of expertise by providing product feedback, suggesting efficiency improvements and optimizing our service delivery processes.

  • Help our organization grow by high quality support of our existing customers and by helping us identify new customers and opportunities during your time in the field.

Our expectations/ experience

Required

  • Minimum 3 years of experience in equipment support.

  • Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form.

  • Ability to understand, diagnose, and troubleshoot complex equipment with use of diagnostic tools i.e. multi-meter etc.

  • Computer/Diagnostic Tools Literacy

  • Basic Operation

  • Diagnostic Software

Microsoft WordMicrosoft Excel (Helpful)

Microsoft Power Point (Helpful)

Education

  • Associates Degree in technical field or equivalent experience in technical field

  • Technical engineering degree preferred

What we offer

  • Competitive Salary as well as relocation packages

  • Continuous training, support and focus on your personal development

  • Workplace Flexibility

  • Summer Hours

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.

If you’ve ever wondered what’s within you, there’s no better time to find out.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies require all US and Puerto Rico employees to be vaccinated against COVID–19 as a condition of employment, subject to reasonable accommodation as required by law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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