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Danaher Corporation Quality Assurance Scientist II in Chaska, Minnesota

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Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. We are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Find the opportunity to build relevant career, be creative, and try new things with the support needed to be successful. Find the Danaher Business System, which makes everything possible.

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What you find at Beckman Coulter —and within yourself — might just change the world!

The Quality Assurance Scientist II for Beckman Coulter Diagnostics is responsible for the disposition and investigation of customer complaints for the Chemistry product line.

This position is in the global Complaint Handling Unit and can be in located within commutable distance Chaska or Marseille, France or County Clare, Ireland. This position is primarily remote based with occasional onsite activities. In fall 2021, the role is anticipated to be largely at the facility. The global Complaint Handling Unit goal is to provide excellent post market quality support to meet the needs of our global partners, customers, and regulators by providing thorough and timely complaint handling.

As a member of the Immunoassay Complaint Handling Unit team and reporting to the Post Market Quality Assurance Manager, this role is responsible for ensuring complaints are accurately classified, records are populated per the current procedures and policies, and are investigated in a timely manner.

In this role, you will have the opportunity to:

  • Review, investigate and disposition safety and quality complaints and customer feedback in compliance with established procedures and regulations.

  • Work with the Post Market Investigation team to design, perform and complete investigations into alleged product non-conformances.

  • Perform risk assessments, complete stop ship decision summaries, and CAPA requests in accordance with established procedures.

  • Identify and/or participate in process and product improvements through projects, kaizens, CAPA and department initiatives. Facilitate cross-functional meetings.

The essential requirements of the job include:

  • Bachelor´s degree with 2+ years’ experience in Technical Field (Science or Engineering) and/or Compliance (Complaints, Quality or Regulatory).

  • Good computer skills to include Outlook email and other Microsoft applications such as Word, Excel, and Power Point.

It would be a plus if you also possess previous experience in:

  • Immunoassay knowledge preferred.

  • Cross-functional interactions preferred.

  • Experience in Complaint Investigation or Post Market Surveillance/QA preferred.

  • Medical Technology/clinical laboratory background preferred.

#LI – MR1

Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ lives. Whether it’s a health care program or paid time off, our programs add to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see.

At Beckman Coulter, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and try new things, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. As part of the Danaher's 67,000 associates across the globe, your possibilities for growth and development are unparalleled.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.