Danaher Corporation Field Application Specialist Remote - Cytobank Software in Chicago, Illinois
Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.
Beckman Coulter Life Sciences is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
This position supports pre and post-sales activity for our customer base as well as for the Sales group within the Beckman Life Sciences product portfolio. Cytobank is a cloud-based machine learning platform that is enabling faster, more thorough analysis, visualization, and management of high dimensional data in single cell biological research.
Pre-sales activities including customer consultations, customer site-based demos, workflow studies, and supporting scientific meetings.
Post-sales activities including customer training, implementation of new platforms at customer sites, handling applications support tickets and troubleshooting
Interacting with Cytobank Software development and QA teams to troubleshoot technical issues and defining requirements for bug fixes
Helping develop and maintain support literature
Promoting Beckman Coulter Flow cytometer system and reagents
Bachelor's degree in biological science, Master’s or PhD in immunology a plus
Experience with fluorescent and/or mass cytometry
2 years experience using the Cytobank platform and/or other cytometry software
Coursework and/or experience with software development and/or informatics
Experience with genomics a plus
Experience applying and optimizing machine learning algorithms for data analysis. Technical support experience
Experience using Zendesk a plus
Customer service focused
Independent problem solver
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at email@example.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.