Danaher Corporation Field Application Specialist - Molecular Diagnostics in Copenhagen, Denmark
Cepheid is a molecular diagnostic company dedicated to improving healthcare by developing, manufacturing and marketing accurate yet easy-to-use molecular systems and tests. By automating highly complex and time-consuming manual procedures, the company's solutions deliver a better way for institutions of any size to perform sophisticated genetic testing for organisms and genetic-based diseases. Through its strong molecular biology capabilities, Cepheid is focusing on applications where accurate, rapid and actionable test results are needed most, such as managing infectious diseases and cancer.
Make a difference in healthcare and join us on this mission!
We are currently looking for a Field Application Specialist (m/f/d) in Denmark (home based).
In this role you will have the opportunity to:
Integrate Cepheid Systems, Connectivity Solutions as well as assays into customer laboratories and provide support to customers during the evaluation, implementation and accreditation process for a smooth and rapid Go Live
Demonstration/Training of Cepheid Systems and Connectivity Solutions, software, reagents to current and potential customers
Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business as rapidly as possible.
Conduct technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology
Provide enhancements for development and optimization of Cepheid solutions
Serve as customer advocate for timely resolution to customer concerns
Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction
Ensure territory status information is updated as requested: including but not limited to installation and training records, site visits, expense reports and travel calendar
Participate in Technical material development and ensure all FAS customer facing technical material is updated
This role will involve frequent travel for business and as such you must be able to travel accordingly
University's degree in Microbiology or Molecular Biology
3/5 years or relevant experience in the field applications, delivering excellent demonstrations and trainings to customers
Demonstrated excellent customer relations/service skills
Strong interpersonal and communication skills in both Danish and English
Works independently and team orientated
Networking skills to grow the business
Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook), experience with an ERP and CRM system, such as SAP and Salesforce.com
Demonstrated excellent time management and organization, project management skills
Hands-on experience with lab automation systems and LIS/connectivity will be appreciated
Goal oriented, results driven
Valid driver license
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.
Operating Company: Cepheid