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Danaher Corporation Quality Engineer in Cortland, New York

Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Our Quality Engineer assures the quality of processes and products by performing audits, inspections, tests, defect analysis, trend analysis, programming & troubleshooting inspection equipment, calibration maintenance, and reporting on results of measurement standards. Assures consistent quality of suppliers and production by validating processes; providing documentation from measurement analysis, and helping departments understand the interpretation of collected data.

Job Functions:

  • Lead and coordinate customer quality complaint resolution with manufacturing plant.

  • Direct interface to customer to retrieve accurate complaint information.

  • Arrange samples for manufacturing plant analysis.

  • Register complaints in Pilgrim, track and closure.

  • Lead the manufacturing plant for root cause investigation.

  • Review CAPA from manufacturing plant to determine the robustness. Work with manufacturing plant to define customer acceptable CAPA.

  • Review 8D from manufacturing plant. Customize customer version of 8D (in local language if needed) report.

  • Understand & filter sensitive and IP related information.

  • Provide speedy responses to customers based on his/ her knowledge about the manufacturing.

  • Provide responses or presentation directly to customers (face to face if needed).

  • Coordinate with the manufacturing site to provide proper responses to customer survey or self-assessment.

  • Work with individual manufacturing plant to implement QMS improvement requests from customers.

  • Work with manufacturing plants and Corporate E.H.S & Legal Team to provide declarations or responses to customers on regulatory compliance issues, such as EICC, RoHS, REACH & EPA.

  • Work with Sales Team to customize a suitable customer notification package or White Paper.

Qualifications:

  • Bachelor’s degree Required; Engineering preferred.

  • 2 years’ experience in a Quality role

  • Knowledge of SPC with validating control charts and interpreting results and make recommendations to improve.

  • Good knowledge in statistical tools (such as SPC, MSA, Pareto, ANOVA etc.) and quality tools (such as FMEA, Cause and Effect Diagram, 8D etc.).

  • Proficient in software such as PowerPoint, Excel, Minitab, etc.

  • Knowledge of ISO 9001 standard and certified QMS auditor preferred but not required

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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