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Danaher Corporation Customer Service Team Leader in Crawley, West Sussex, United Kingdom

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career .

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are looing for a C ustomer Service Team Leader to be part of the Operations Team located in Crawley. This is a hybrid role.

You'll report to the Supply Chain Manager responsible for all activities performed by the Sales Operations and Warehouse Team. If you thrive in a multifunctional, fast paced role and want to work to build a world-class efficient operational team—read on.

In this role, you will have the opportunity to:

  • Daily supervision of the team

  • Team KPIs

  • Efficient and accurate order processing

  • Handling customer queries

  • Process improvements

  • Enhance and add new skills

  • Lead projects

  • Improve processes

The essential requirements of the job include:

  • Minimum GCSE English and Mathematics at Grade C or higher

  • Minimum of one year experience as a Team Leader

  • Sales order processing experience

  • Intermediate skills in Outlook/Excel

It would be a plus if you also possess previous experience in:

  • Microsoft Dynamics ERP system

  • CRM system

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.