Danaher Corporation Inside Sales Specialist (m/w/d) in Darmstadt, Germany
As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer . At SCIEX, you’ll find a rewarding role that amplif ies your impact on the world and h elps you realize life’s potential.
SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Inside Sales Specialist (this is an entry level position) The ideal candidate who is a self-motivated team player will be forwarded the opportunity and expected to learn & develop the skills necessary (as structured by management) to perform all job duties. This position is designed to promote the development of the successful candidate who has achieved the academic requirements, may have some practical lab experience and has demonstrated a sales aptitude applicable to the position, but lacks sales experience in our industry.
Understand and utilize product features, benefits, and applications accompanied with selling skills to identify and qualify leads, initiate the sales process & successfully promote and consummate the sales of SCIEX aftermarket products and services to achieve or exceed the assigned territory sales plan.
Effectively manage all stages of the sales cycle and manage the customer experience. The position coordinates sales processes for assigned accounts, primarily via the telephone and e-mail but also using face to face sales techniques for an assigned geography in accordance with approved sales and marketing plans.
Negotiates fixed price services, consumables, software subscription renewals, campaign follow up and part orders, and creates sales strategies to meet/exceed the sales plan.
Focus on high transactional, low complexity accounts with quick sales cycle.
Demonstrate use of telephone selling skills, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide solutions through the use of our products, creating the value proposition and closing the deal.
Partners with and learns from Aftermarket colleagues – Aftermarket Sales Specialist, Account Managers, Field Service, Instrument sales and Technical Applications to develop and implement successful account and or selling strategies.
Manages opportunities in SFDC (CRM tool), SFDC sales funnel is managed real-time and assumes ownership and accuracy.
Prospect and develop relationships with new customers. Coordinate on-going customer relationships with a particular focus on up selling and cross selling.
Increase Aftermarket Sales by promoting campaigns, digital marketing, sales organization activities, and customer inquiries.
Navigates to identify the key decision makers and influencers while qualifying new business leads/opportunities.
Make outbound telephone calls to all organizational levels and functional areas where purchasing decisions are made Utilize data sources to analyze and develop sales opportunities with the greatest ROI.
Excellent time management skills
Self-motivated and strong interpersonal skills who is a team player
COMMUNICATION – build relationships and problem solving in the moment with clear details, facts, and follow up activities. Communicates with scientist, purchasers, etc. at all accounts for product information, sales materials and information through telephone, email and written correspondence. Communicating account objectives and action plans to management via daily or monthly interactions in a timely and complete manner.
Meet ALL sales call objectives Develop organizational skills necessary to successfully manage territory sales activities
Education and/or Work Experience Requirements:
Bachelor's degree (B.S./B.A.) in Life Sciences or equivalent experience
Completion of additional college level courses in sales or marketing are desirable.
At least 1 year of successful experience in direct sales is preferred but not required
Several years of experience in a Sales role, prior experience selling service, consumables and software agreements is a big plus
In depth understanding of Life Science products and instrumentation and our markets preferred.
Usage of SCIEX instrumentation and software is a plus.
Travel required/Valid Passport/Valid Driver's License:
Travel by vehicle or airplane within assigned geography, up to 30% overnight travel may be required.
Meeting Vendor Credentialing requirements are an essential element of this position.
Strong Effective Communication; excellent oral & written communication skills, Superior telephone etiquette, build relationships and problem solving in the moment with clear details, facts, and follow up activities, speaks credibly with customers, delivers a compelling message with ability to go off script. Persuasive communication abilities, Ability to lead by example, setting high standards for effective communications both internally and externally.
Positive attitude with a great outlook to actioning objectives and works with integrity.
Intermediate computer skills including Microsoft Office Products (Excel, Word, Power Point, Teams & Outlook).
Demonstrated ability to learn quickly with a willingness to obtain functional knowledge and understanding of company products, policies and procedures.
Demonstrated ability to work independently and in a team environment to improve workflow support to customers.
Strong negotiation skills with excellent listening, time management, organizational and interpersonal skills; ability to compile and present data, prioritize tasks while meeting deadlines, ability to work well in stressful environments and to remain calm and positive in adverse situations.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.