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Danaher Corporation Product Performance Manager – Life Science Research in Deerfield, Illinois

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Come join a fantastic team! Do you love to guide others? Do you know how to translate customer requests to product features? Do you know how to deliver superb customer experience? Then we have an opportunity for you. We are looking for an experienced and driven microscopist who can guide a diverse team of sales professionals and delivery essential customer feedback to our research engineers.

The Product Performance Manager (PPM) is responsible for managing microscope products for Life Science Research (LSR) applications including:• Product training our sales and support associates at Leica Microsystems• Assuring that the complex imaging system solutions we are offering customers meet the needs of their applications• Supporting essential events for key opinion leaders and associations in the field of biological and medical research.

The PPM is an essential role that assures that our field sales and support associates as well as our product managers and R&D staff have the best current knowledge or our existing product portfolios technical performance, how it compares to competitors’ offerings as well as existing gaps in meeting customer applications needs in the USA and Canada.

YOUR RESPONSIBILITIES

  • Primary Liaison between our Products, our Sales and Support Associates and our Customers Applications

  • Teach our sales and support associates how to properly configure our microscopy products to offer superior solutions for researchers’ applications

  • Review and assure that complex systems offerings are properly configured to meet with customer applications requirements

  • Provide consolidated and articulate feedback from our customers to business unit marketing and product development associates and engineers

  • Collect, consolidate, and report product deficiencies, failures, and safety issues

  • Conduct microscopy training at key opinion leader and research association events

  • Support product launches, trade shows, and special VIP events

  • Support the design of the demonstration instrument pool to assure optimal capability and fiscal efficiency

YOUR PROFILE

  • Education: M.S. in Biology desired; Ph.D a plus

  • 3-5 years’ experience microscopy using advanced imaging techniques with demonstrated success in working strongly in a team environment. Experience supporting Life Science capital equipment sales with specific focus in Life Science Research at major academic institutions a plus.

  • Strong microscopy background with proven mastery of advanced imaging techniques

  • Functional understanding of customer applications and the data requirements they have

  • Strong analytic, trouble shooting, and writing skills

  • Skilled at focusing on Best Few actions to drive growth.

  • Proficient in MS Office (Excel, Word, PowerPoint), Sales Force Dot Com a plus

  • Ability to travel 35% in the field travel time with overnight stays and occasional international travel

  • Position is 100% remote and need to be located near a major hub.

WHAT WE OFFER • Competitive Salary as well as relocation packages• Diverse and inclusive work environment focused on personal development

• Continuous training• Workplace flexibility • Summer Hours

Desired qualifications express expectations for ideal/fully proficient candidates; equivalent experience will also be considered.

#LI-KP1

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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