Danaher Jobs

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.

Job Title: Customer Service Representative

Job Description:

The Customer Service Representative will act as a liaison between Pall do Brasil and our customers. They will handle inquiries, resolve complaints, process orders, and provide information about our products and services. The ideal candidate is patient, empathetic, and passionately communicative, ensuring that customers feel valued and supported.Responsibilities:

Key Responsibilities

• Respond to customer inquiries via phone and email in a timely and professional manner.

• Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.

• Process orders, returns, and exchanges accurately and efficiently. Maintain a thorough understanding of our products/services to provide knowledgeable support to customers.

Requirements:

• Bachelor’s degree in business, engineering, supply chain, or a related field.

• Proven customer support experience or experience as a client service representative.

• Strong phone contact handling skills and active listening & Familiarity with CRM systems and practices.

Pall is dedicated to providing exceptional customer experiences. We believe in delivering high-quality products/services and ensuring our customers receive the support they need. Join our team and help us maintain and enhance our reputation for outstanding customer service.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.