Job Information
Danaher Corporation Laboratory Product Specialist in Dubai, United Arab Emirates
DANAHER
A $20 billion company that designs, manufactures, and markets products and services with strong brand names, proprietary technologies, and major market positions. Driven by strong core values and a foundation provided by the Danaher Business System, Danaher's associates are pursuing a focused strategy aimed at creating a Premier Global Enterprise. Danaher operates globally with about 50% of its revenues derived from outside the United States. The Company has significant operating businesses headquartered in Europe and has greatly expanded its operating presence in Asia over the past several years. Danaher is a well-capitalized business, which has historically used available cash flow to fund acquisition activity. Our consistent success is the direct result of our people and the Danaher Business System (DBS). DBS has evolved from a collection of manufacturing improvement tools into a philosophy, set of values and series of management processes that collectively define who we are and how we do what we do. Today, our DBS tools are designed to help us excel in areas of GROWTH, LEADERSHIP and LEAN.
DIVERSITY & INCLUSION
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, colour, national origin, religion, sex, age, marital status, disability, veteran status, gender identity, or other characteristics protected by law.
HACH
Was founded in 1947 and had early success with a titration method for measuring drinking water hardness. The company joined the Danaher portfolio in 1999 and has continued to innovate water and liquid testing kits and systems. During the 2016 Olympic Games, Hach Brazil played a critical role monitoring water quality and safety in the Olympic complex. Recent innovations include remote diagnostics and a Portable Parallel Analyzer to simplify field measurements. Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.
POSITION SUMMARY
The Laboratory Product Specialist is accountable for providing technical support and product development activities within the assigned area. This position will be responsible for driving HACH lab business growth initiative by conducting market research and analysing market trends to implement new strategies. This position plays a key role in new product launches, sales/technical training and sharing knowledge across the community of channel partner’s sales engineers.
KEY RESPONSIBILITIES
Achieve assigned KPI’s through resolving promptly HACH end customers issues related to lab water analysis by finding the root causes and implementing the best solutions.
Visiting HACH key customers across the assigned area regularly, making sure they are highly satisfied with HACH lab products they are using. Supports distribution channels with technical and application knowledge.
Identify projects and work them through.
Submits and implements detailed plan for distribution channels identifying objectives, opportunities, major customers.
Participates in different activities including customer site visits, telephone contacts, trade seminars and shows, product demonstrations and customer seminars.
Use CRM system for customer contacts, activities, funnel management, and project management
Collects and reports information on all competitive activity within the assigned territory
QUALIFICATIONS, EXPERIENCE, BACKGROUND, AND SKILLS REQUIREMENTS
Bachelor's degree from reputable university in in Chemistry, Environmental Science or technical field.
3+ years’ work experience in Laboratory Instruments or similar equivalent experience in other industries.
Strong operational background.
Water Quality industry, application, product and technology experience would be an advantage.
Excellent written and verbal communication skills
Strong organizational and planning skills
Languages: Fluent English, Arabic would be an advantage.
Proficient in Microsoft Office, including Excel and PowerPoint.
CRITICAL COMPETENCIES
Delivering results; a demonstrated track record of driving growth, customer satisfaction and channel management.
Process orientation with a proven track record of continuous improvement. •
Ability to keep focused on assigned targets.
Ability to get work done with high integrity working through ambiguous conditions.
Ability to quickly establish significant credibility, trust and support with all levels of the organization and customers.
Acting with Honour and Integrity.
Ability to manage relationships, deliverables, and expectations cross-functionally.
Approaches work with a strong sense of ownership, commitment and urgency.
Multitasking, Team player, Cross-Cultural Resourcefulness; Cross-Cultural Agility; Assignment Hardiness.
Positive, “We will win” attitude.
Self-motivated and self-driven
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.