Danaher Corporation Field Service Engineer m/f/d Nederland in EN Son, Netherlands
Field Service Engineer m/f/d
Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safety. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide.
A wholly owned subsidiary of Danaher Corporation (www.danaher.com), Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented environment that is multicultural organisation that promotes both diversity and inclusion through the full organisation, team-centred, customer focused and quality-focused, guided by the successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.
A field Service Engineer is brought up to speed with a robust training on our products, technology and our industry standards. They have a vital role in supporting Videojet's customers, ensuring that ‘Up Time, Peace of Mind’ goal is achieved. They are responsible for installing, repairing and servicing a range of Videojet's coding and marking equipment such as industrial small character inkjet, high resolution case printing, labelling systems and Thermal Inkjet and Laser solutions.
The Service Engineer is someone who has a passion for success with a drive to complete a job to the highest standard. Managing expectations when taking care of customers is crucial, so they have strong interpersonal skills. They are open to developing and being challenged, thrive under pressure and continually seek to improve. You'll be part of a great team, that looks after our customers and after each other. No day is the same, so you'll be sure not to get bored.
Your responsibilities as a Service Engineer at Videojet, include:
Install and commission new Videojet solutions
Maintain and Service Videojet’s customers base of Videojet equipment
Work closely with sales to support Videojet trials and demonstrations
Maintain and grow customer relationships through excellent customer service and communication.
Proficient use of service IT systems to accurately record and report information
Support Regional Revenue targets by promotion service contracts and additional services to customers
Engineering / mechatronic education (MTS or equivalent professional qualifications)
+3 years experience in a field service role
Conversant in English
- Industry Experience Coding/Marking or automation
Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.
You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop yourself to your maximum potential.
Our Core Values
We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .