Danaher Jobs

Job Information

Danaher Corporation Inside Sales Representative Care Plan in Gent, Belgium

Main responsibilities and key activities:

  • Create service contract proposals for software and hardware, based on existing databases and following a well-defined process.

  • Follow up regularly to WIN (close) contract opportunities.

  • Work in close cooperation with the sales and aftercare teams to follow up with customers

  • Build and maintain a solid relationship with customers

  • Analyze the installed base in the region to identify sales opportunities

  • Achieve quarterly defined targets and objectives

  • Maintain an accurate reporting on service contract pipeline and forecast information

  • And other duties as required

Qualifications and professional knowledge:

  • Sales experience

  • Background in technological high-tech products or graphical industry is a plus

  • Good knowledge of MS Office

  • Language German and English (other languages are a plus: French, Dutch… )

Competencies (personal qualifications):

  • Strong analytical skills (understanding the business priorities and customer needs)

  • Customer-oriented

  • Self-motivated, willing to learn

  • Confident, articulate and persuasive on the phone when dealing with people at all levels

  • Strong team focus

  • Handle complex situations meticulous

  • Determination to achieve

Internal contacts:

  • Inside Sales Manager, Regional Business Director

  • Regional Service Director

  • Sales Account Manager, Key Account Manager

  • Inside sales

  • Product Manager

  • Finance department

  • Customer support centre

  • Internal support services

External contacts:

  • customers

  • resellers (indirect sales channels)

Main objectives of the job and performance standards:

  • Reach defined revenue quota (expressed in growth %)

  • manage service contract opportunity funnel (expressed in nr. of potential proposals per week/month) based on SFDC data

  • develop & drive service contract business in the region (provide monthly reporting to Inside Sales Mgr and regional Service Manager based on SFDC & TBP data)

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.