Danaher Corporation Credit and Collections Analyst in Glen Allen, Virginia
OUR SHARED PURPOSE: BUILDING LASTING BONDS
The communities we belong to – the bonds we build with the people we care about – are integral to fostering our successes. From the bonds we create with customers to foster loyalty and respect, to the bonds we create with our local community outside of work hours – relationships shape our success. We’re building a better world by building lasting bonds.
Building: We’re doers. Our tools are innovation, experience, and dedication.
Lasting: We’re always there. We embrace an unwavering commitment to the future.
Bonds: We’re your neighbors. We value relationships with our customers and communities.
ChemTreat, Inc. is the nation's largest and fastest growing specialty chemical company dedicated solely to industrial water treatment. We have over 2,000 associates working throughout North and South America. Our entrepreneurial spirit helps drive our company's success and extends into our customers' facilities. We help our customers save millions of dollars every year, enabling us to achieve unparalleled growth in the water treatment industry.
The Credit and Collections Analyst performs complex credit problems independently and makes decisions regarding credit extension and credit holds. Collect and Monitors the collection of past due accounts and handles the most sensitive problems and liaises with customers and other departments to resolve credit problems. negotiate terms of payment on overdue accounts.
The successful candidate is an individual contributor that is fully proficient in applying established standards; knowledge based acquired from several years of experience that works independently and may mentor or coach other professionals.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely payment.
Conduct collection calls, emails and customer visits to collect accounts receivables.
Negotiate customer disputes to resolution and document root cause.
Resolve payment discrepancies; respond to invoice inquiries, proof of delivery and statement requests
Review purchase orders, contracts and any other agreements to determine proper invoice and account set up.
Make decisions on escalations and collectability of accounts; recommend write-offs or legal actions as warranted.
Primary intra-organizational liaison with occasional inter-organizational and external customer contacts on routine matters.
May provide guidance to non-exempt personnel.
Reconcile customer statements.
Actively participate and communicate in team-based work groups.
Analyze customer financial condition and authorize customer credit lines.
Review and approve sales order suspends.
Assess credit risk and establish credit limits.
May analyze D&B reports and customer financial statements
Communicate credit department and company payment policies.
Participate in process improvement projects, and support other management directives as prescribed.
Maintain accurate credit files and collection files.
Maintain electronic collect notes for each customer account.
Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel (Sales, AR, CSR).
Assists with special projects
Other duties assigned
KNOWLEDGE & SKILLS
Apply basic accounting principles in the interpretation of customer financial statements.
Effective business writing and professional communication skills.
3-5 years’ experience utilizing Microsoft Office, Internet, and related computer skills.
Demonstrated Effective Customer Service Skills.
Technical, Analytical skills and business knowledge
Communication and Interpersonal skills; Teamwork and leadership
Organizational skills; Self-management
EDUCATION & EXPERIENCE
Minimum 3-5 years work-related experience
Bachelor’s degree or in 2-year college degree
Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards.
Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 20 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS & ENVIRONMENT
- Consists of an indoor work office environment with good ventilation, adequate lighting, and low noise levels.
AT WILL STATEMENT
Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.
ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .