Danaher Corporation Credit Card Specialist in Glen Allen, Virginia
OUR SHARED PURPOSE: BUILDING LASTING BONDS
The communities we belong to – the bonds we build with the people we care about – are integral to fostering our successes. From the bonds we create with customers to foster loyalty and respect, to the bonds we create with our local community outside of work hours – relationships shape our success. We’re building a better world by building lasting bonds.
Building: We’re doers. Our tools are innovation, experience, and dedication.
Lasting: We’re always there. We embrace an unwavering commitment to the future.
Bonds: We’re your neighbors. We value relationships with our customers and communities.
ChemTreat, Inc. is the nation's largest and fastest growing specialty chemical company dedicated solely to industrial water treatment. We have over 2,000 associates working throughout North and South America. Our entrepreneurial spirit helps drive our company's success and extends into our customers' facilities. We help our customers save millions of dollars every year, enabling us to achieve unparalleled growth in the water treatment industry.
The Credit Card Administrator will be responsible for timely processing of all incoming customer payments including credit card, E-payment and Payment on Demand. The Credit Card Administrator will also be responsible for processing customer adjustments, write-offs, debits and credits. This role will require frequent communication with and work with the Credit and Collections, Commercial and AR Billing teams. The Credit Card Processor will report directly to the AR Billing Manager.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Daily transaction processing for all customer segments and all payment types.
Review and clean up unapplied payments.
Notify Account Specialists of NSF payments and handle associated system charge-back of payment.
Effectively manage transaction processing efficiency and accuracy while maintaining a positive customer service culture
Collaborate with Credit and Collections and Billing Specialist
Engage in and suggest continuous process improvement
Ensure that all activities are performed in the most efficient and effective manner possible
Performs other duties as assigned. Prepare and process checks received remotely via digital check scanner
Back up Cash Application processes
Manage the onboarding and maintenance of customer information in the processor’s website
Post all miscellaneous cash received remotely providing copies to the Accounting Department for journal entry
Participates in SOX and internal audits
- Click to type Supplemental Responsibilities. Do not delete bullet point.
KNOWLEDGE & SKILLS -
Excellent Technical, Analytical skills and business knowledge
Communication and Interpersonal skills; Teamwork and leadership
Organizational skills; Self-management
Intermediate or Advanced Excel Skills
EDUCATION & EXPERIENCE
Minimum 3-5 years work-related experience
Bachelor’s degree or in 2-year college degree
Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards.
Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 20 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS & ENVIRONMENT
- Consists of an indoor work office environment with good ventilation, adequate lighting, and low noise levels.
AT WILL STATEMENT
Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.
ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .