Danaher Corporation Regional Database Qualifier and Coordinator, EMEA in Massy,
Danaher Company Description
X-Rite is the global leader in color measurement and color management, offering hardware, software and services for measuring, formulating and matching color. The company serves a range of industries, including automotive, paints, plastics, textiles, printing, packaging, photography, graphic design, video, dental and medical. X-Rite serves customers worldwide from its offices in Europe, Asia and the Americas.
X-Rite is seeking an EMEA Regional Database Qualifier and Coordinator to join our team in Paris, France, which ensures that the company existing database (CRM) is continuously and properly updated with new or changing information based on incoming data from multiple sources such as, list purchase, exhibitions, seminars, website, outbound call campaigns and will contribute to the telemarketing lead generation growth in targeted markets. Her/his main responsibility will be to assist in the collection, verification and update of data needed for the sales and marketing team to be successful in addressing new customers in compliance with GDPR.
Key Responsibilities: * Be responsible for growing the EMEA region database of customer, prospects and suspects * Own and build exhaustive database of addressable market for the EMEA region * Identify and leverage external resources and all internal sources and inputs to close the gaps in the database, including sites, contacts, contact profile information * Incorporate all relevant sites, contacts in the market as well as full details for the contact by performing outbound calls to qualify the appropriate companies and decision makers, obtaining affirmative consent for future marketing activities. * Work in close collaboration with the Salesforce team to ensure that all customer activities (sales, marketing, service, customer service, etc.) are leveraged to collect information and that it gets incorporated into the database, in compliance with GDPR * Collect, process and clean up raw data from various internal and external data sources, collect by phone consents for future contacts by offering opt-ins by type of information and channel * Collect consents from existing and new contacts by executing outbound calls to obtain their affirmative consents. * Purge non-deliverable email addresses and opt-outs, avoid any duplication of company, company address, site, e-mail, contacts * Recommend for process improvements and follow through to make sure Standard Work is in place for all facets of the work * Perform any other job-related duties as requested.
* Previous experience in telemarketing and database management (2 to 4 years’ experience), ideally in a similar industry but not required * Strong competency in verbal and written English and French another European language would be an advantage (German, Italian, French, etc…) * High School diploma at minimum, 2 years of higher education preferred * Possessing experience reporting and analyzing data, providing daily reports on specific projects * Understanding of database concepts and segmentation * Ability to work independently with minimal direction while also functioning as part of the team * Ability to work to tight deadlines while not jeopardizing the attention to detail * Dynamic, organized, team spirit, good relations, autonomous and rigorous , positive attitude and approach * Proficiency in the use of PCs and software, including CRM databases, word processing and spreadsheet applications. * Goal-oriented, self-starter motivated by metrics and the achievement of goals
Danaher Corporation Overview
Danaher’s Product Identification Platform is comprised of Videojet , Pantone , Esko , X-Rite , Foba , Linx , Laetus and AVT , a group of technology companies dedicated to helping customers give products unique identities. Through innovative software and hardware solutions for marking and coding, colour selection and communication, packaging development, management and production, and track and trace, the Product Identification companies are simplifying the packaging value chain for 90% of products produced around the world.
Job Function: Information Technology
Primary Location: EMEA-Western Europe-France-Île-de-France-Massy
Req ID: X-R000953