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Danaher Corporation Senior Credit Manager in Grand Rapids, Michigan

X-Rite Pantone is seeking a Senior Credit Manager to join our team in Grand Rapids, MI!

Who We Are


Our mission is to advance the creation, communication, and delivery of color and appearance. We strive to be the most trusted organization delivering the best customer experience in color technology.

X-Rite Pantone are the specialists in blending the art and science of color, we provide complete end-to-end color management solutions for our clients in every industry where color matters. Our customers are companies representing printing, packaging and visual arts, cosmetics, textiles, plastics, automotive, paints, and health care.

What We Value

We believe that real breakthroughs come from teams that think big and respect each other’s differences – different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers’ most pressing needs. And we would love to have you on this journey with us! Apply today.

As a Senior Credit Manager, you will lead the U.S.-based credit team with overall responsibility for the credit and collection activities of customers generally located in the Americas. This position includes management of assigned customer accounts, collaboration with peers in other geographies and participation in global credit and collection activities.

In your main role at X-Rite Pantone, you will:

  • Build and strengthen relationships with customers, the sales organization, and other internal teams to improve the depth and timeliness of risk analysis information. Collaborate with internal and external customers to determine issues impacting transactions and/or relationships with accounts.

  • Perform account reconciliation and research to conduct accurate customer communication and collection. Determine strategies to improve customer terms.

  • Manage incoming sales orders to evaluate if orders should be released or held. Advise customers and internal business partners on held orders, implementing strategies to resolve credit hold and establish strategies to prevent or minimize future occurrences. Maintain accurate customer information in ERP and credit/collection systems.

  • Supervise and develop the U.S.-based credit team. Monitor past due accounts and ongoing collections to coach and guide team members. Evaluate and inspire team members to grow.

  • Prepare and review monthly reporting of open accounts receivable, cash collections and uncollectible accounts. Develop and improve the monthly forecast of cash collections. Collaborate with peers in other geographies to complete global reporting requirements and provide coverage of critical tasks as necessary.

  • Ensure compliance with appropriate internal controls and corporate policies. Provide documentation as required for internal audits.

Your Background Experience will have:

  • 4-year bachelor’s degree in accounting, finance, or related field required.

  • 7+ years of experience in business to business credit and/or collection function, preferably in a manufacturing environment along with 3 years of supervisory experience.

  • Demonstrated experience in a fast-paced, high volume environment with emphasis on accuracy and timeliness.

  • High proficiency in both ERP and Microsoft applications (i.e. Excel, Word).

  • Attention to detail and strict adherence to internal and external deadlines

  • Ability to work independently, adapt to new situations and apply critical thinking to solve problems.

  • Excellent written and verbal communication skills with all levels of management, staff and both internal and external customers.

  • Strong interpersonal skills with ability to communicate and negotiate with customers in a pleasant yet firm manner.

  • Demonstrated team-player with commitment to professionalism, confidentiality, and integrity.

Our offer

We grow talent; we give you the opportunity to develop your career based on your strengths. X-Rite Pantone is a career destination for engaged, passionate and hardworking people who are driven to seek innovation, growth, and opportunity.

A career with X-Rite Pantone will push you and challenge you, providing growth opportunities and the prospects to advance your career.

If you are a driven high achiever, you will work with committed, like-minded people, giving you the support to reach your full potential.


When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.