Danaher Corporation Field Application Scientist/Solutions Consultant in Guildford, United Kingdom
Here at IDBS, our Field Solutions Consultants provide business support to Account Managers throughout the sales cycle; demonstrating products to customers to show how they will meet their requirements and discuss the use of IDBS’ services to obtain maximum business benefit. They also develop and maintain relationships with Customer Support staff and Product Managers to ensure that they continue to develop their product and services knowledge based on qualified feedback from customers.
The position is customer facing and as well as strong domain knowledge and technical skills, requires good interpersonal skills and an understanding of business value in order to grasp customer requirements, not only from a technical perspective but also from a business perspective.
Collaborate with the Global Field Operations team to help qualify the customers’ needs and drive the engagement through to a successful sale.
Define and articulate the customers journey towards a successful deployment of the IDBS platform
Develop customer and IDBS partner relationships on a short and long-term basis.
Provide support to the Account Managers and assist with the qualification of customer opportunities from a product/solution fit and customer benefit standpoint
Work within the Solutions Consulting Team to review and improve our pre-sales materials. Apply focus on the value proposition and “buying enablement” for our customers
Provide customer feedback to the Product Managers and Marketing on existing products and industry trends.
Candidates should have strong knowledge of at least one of our target markets (Pharmaceuticals, Biotech/Biologics development, Analytical Sciences, Agrochemical, Medicinal Chemistry, Industrial Chemistry or Food & Beverage)
Degree level qualification and/or equivalent R&D focussed skills in at least one of the target markets
Candidates should demonstrate excellent presentation and communication skills with an ability to explain complex scenarios in a simple manner
Communicate effectively with a diverse customer community such as scientists, IT, Department Heads, Senior Management and Business Sponsors
Collate, analyze and interpret complex R&D Data efficiently
Interested? Join the IDBS Team!
Want to join our growing team that is helping our customers do incredible work? We look forward to your application!
Best Team Wins! #imaginedifferent
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .