Danaher Corporation Repair Center Engineer in Gurugram, Haryana, India
Job Title: Repair Centre Engineer
Job Location: Gurugram
GCRF Job Family: Technical Customer Support
POSITION SUMMARY: Complete repair Centre based activities to support Cepheid product portfolio and increase productivity. Ensure customer satisfaction through effective troubleshooting, repair, and maintenance of GeneXpert products. High productivity and initiative to assist with the rapid growth of India install base in a highly professional manner.
ESSENTIAL JOB RESPONSIBILITIES:
Establish high quality and efficiency within the India Repair Center
Work closely with cross functional teams within India and on WW basis
Use of Inbuilt software,tools and processes to ensure compliance and adherence to Cepheid SOP’s
Ensure that we meet KPIs and participate / lead Continuous Improvement programs
Provide spare inventory statements on a monthly basis
Smooth function & calibration of repair Centre tools
Regular communication with Supervisor and Coordinators for service order scheduling
Update record of module failure cases
Work within EHS guidelines
Work on Point of Care Instruments along with packaging and dispatch
- Complete all assigned and required training satisfactorily and on time
Education and Experience (in years):
High School degree (or equivalent experience) with 2-4 years of related work experience OR
Technical Trade Degree with 1-2 years of work experience.
Diploma/Degree (B. Tech) in electronics or engineering (electrical or mechanical) desirable
2-3 years’ experience in technical services role
Knowledge of instrumentation and working within research / clinical environments
Knowledge and skills:
Excellent communication skills and technical presentation skills for group and one-on-one presentations
Advanced troubleshooting skills
- Must be able to lift 25 lbs. Must be able to stand for several hours. Work may involve repetitive arm/wrist motions.
Travel: Only in case of urgencies
Flexible to work in shifts as and when required
The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
Operating Company: Cepheid