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Danaher Corporation Repair Center Engineer in Gurugram, Haryana, India

Job Title: Repair Centre Engineer

Job Location: Gurugram

GCRF Job Family: Technical Customer Support

POSITION SUMMARY: Complete repair Centre based activities to support Cepheid product portfolio and increase productivity. Ensure customer satisfaction through effective troubleshooting, repair, and maintenance of GeneXpert products. High productivity and initiative to assist with the rapid growth of India install base in a highly professional manner.

ESSENTIAL JOB RESPONSIBILITIES:

  • Establish high quality and efficiency within the India Repair Center

  • Work closely with cross functional teams within India and on WW basis

  • Use of Inbuilt software,tools and processes to ensure compliance and adherence to Cepheid SOP’s

  • Ensure that we meet KPIs and participate / lead Continuous Improvement programs

  • Provide spare inventory statements on a monthly basis

  • Smooth function & calibration of repair Centre tools

  • Regular communication with Supervisor and Coordinators for service order scheduling

  • Update record of module failure cases

  • Work within EHS guidelines

  • Work on Point of Care Instruments along with packaging and dispatch

TRAINING RESPONSIBILITIES:

  • Complete all assigned and required training satisfactorily and on time

MINIMUM REQUIREMENTS:

Education and Experience (in years):

Essential:

High School degree (or equivalent experience) with 2-4 years of related work experience OR

Technical Trade Degree with 1-2 years of work experience.

Desired:

  • Diploma/Degree (B. Tech) in electronics or engineering (electrical or mechanical) desirable

  • 2-3 years’ experience in technical services role

  • Knowledge of instrumentation and working within research / clinical environments

Knowledge and skills:

  • Excellent communication skills and technical presentation skills for group and one-on-one presentations

  • Advanced troubleshooting skills

Physical requirements/abilities:

  • Must be able to lift 25 lbs. Must be able to stand for several hours. Work may involve repetitive arm/wrist motions.

Other:

  • Travel: Only in case of urgencies

  • Flexible to work in shifts as and when required

The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Operating Company: Cepheid

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