Danaher Corporation Account Manager - Outside Sales, MD, DE, and NC in Hagerstown, Maryland
Chromatography, the science of separation, affects the lives of almost everyone. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help scientists improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.
Phenomenex is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Maintain and manage specific outside territory, by meeting and exceeding sales, gross profit, and unit goals. Manage customer accounts to ensure advanced service and technical support to customers with on-site consultative visits on a regular and ongoing basis. The territory for this position is the state of Pennsylvania.
DUTIES AND RESPONSIBILITIES:
Originate phone calls, respond to incoming calls and provide technical information with regards to Chromatography related products, complex troubleshooting and services
Ensure that assigned territory meets sales, gross profit, and unit goals
Build account relationships beyond the buying level to ensure involvement of key decision makers
Coordinate customer visits to provide technical information, product demonstration and/or technical seminar. Attend local vendor shows and company sponsored trade shows
Implement account action plans, review performance and improve current account sales & support programs for the territory
Manage and maintain information in customer database system
Provide updates to Sales Manager regarding achievement of goals, trends and competition
Act as a resource for colleagues which may include coaching, mentoring, and training
Gain market share through key account acquisition within territory/region
Understand customer decision-making process and sales cycle
Perform other job-related duties as requested
KNOWLEDGE, SKILLS AND EXPERIENCE:
Bachelor’s Degree in Chemistry, Biology or other related Science required
Ability to analyze, facilitate dialogue across a group or team, communicate difficult concepts and negotiate with others to adopt a new or different point of view.
Advanced knowledge of sales principles and methods of negotiation, and demonstrated advanced capability to identify business opportunities
Good working knowledge of Chromatography
Biopharma experience and knowledge preferred
A proven track record of success in Sales/Customer Service type roles preferred
Ability to strategically plan, organize, and allocate resources to meet the needs of the business
Experience in customer relationship management software desired
Travel based on the needs of the territory
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.