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Danaher Corporation Field Application Specialist in Incheon, South Korea

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

  • Provide pre and post sales technical support to customers and sales teams on reagents and cell therapy workflows

  • Prioritize and deliver product demonstrations, training, sites visits and follow ups.

  • Craft and develop initial protocols for customers moving from open to closed systems, or scaling their processes, and where possible perform proof of concept runs.

  • Develop good long term customer relationships, and high customer happiness whilst utilizing to optimum level resources in the team and Company/Cytiva businesses.

  • Troubleshoot customer technical issues and add value to Cytiva’s customers by identifying continuous improvement opportunities in their manufacturing processes and designing and implementing innovative process improvement

  • Ensure extensive reporting of all on-field activities and customer contacts on SFDC

  • Collaborate with regional and global FAS team to deliver support to customers

  • Developing and maintaining relationships with the regional commercial and marketing teams, as well as the global product managers and R&D organizations

  • Crafting, developing and delivering training courses, theoretical as well as practical, in the field of cell therapy

  • Collect customer and market feedback from the field and channel it to internal team and relevant departments

  • Collaborate with colleagues from the wider life sciences team to identify and develop complete solutions for customers.

  • Domestic travel 80%; Office 20%

Who You Are

  • A MS or PhD degree in Life Sciences

  • Business level English language proficiency, with demonstrated ability to work in a collaborative, matrixed, and customer focused environment

  • Solid experience in cell therapy is preferred

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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