Danaher Corporation Field Service Engineer - Indianapolis, IN in Indianapolis, Indiana
Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.
Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Do you want to work in Field Technical Service? Do you enjoy being responsible for the daily service support of an existing customer base ? Then read on!
We are currently seeking a Field Service Engineer who will be responsible for the repair, installation, and maintenance of Beckman Coulter equipment at customer sites.
All the responsibilities we will trust you with:
Customer Satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company
Call Closure ‐Using our computerized system, a FSE is responsible for closing service calls at time of completion.
Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”. This position will be remotely based in Indianapolis supporting customers in IN, MI, OH, PA and KY, and will support other areas as needed.
Requirements and Qualifications for this Role:
Associates degree (mechanical, electrical, or biological degree) or military equivalent
Able to travel 50-75%, often with short notice
A valid driver’s license and good driving record over the last 3 years. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.
It would be a plus if you also possess previous experience in:
3 + years of prior field service experience in related field is preferred
Computer literacy (especially Excel, Oracle, Sales Force, and/or Service Max).
Prioritization, deductive reasoning and problem‐solving.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.