Danaher Jobs

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Danaher Corporation Presales Customer Support Representative in Indianapolis, Indiana

  • Complete vendor qualifications requests per standard work. Coordinate internal teams review of VQ, if outside of standard work.

  • Understand and review sales rep completed Cytometry Analysis Tool (CAT). Use this to create proposals (Quotes) for the sales team based on standard work. Coordinate internal teams review as needed for items outside of standard work.

  • Create amendments to existing contracts based on standard work.

  • Coordinate internal teams review of requests as needed. This involves reviewing the request, determining scope of internal teams needing review, providing internal teams with requests outside of standard work, following up with internal teams for their feedback, and consolidating feedback

  • Manage team inboxes (categorization)

  • File completed documents in EDMS for quality measures and future reference

  • Manage syndications (pricing) for accounts in Oracle

  • Create deal packets and shell of new Contracts in Oracle. Hand off contract shell to CSR to process the order accurately.

  • Review and process sales orders to ensure compliance and accuracy

  • Create and distribute weekly Backorder Communications

  • Coordinate white glove order processing and delivery

  • Provide backup order management support on a project basis

  • Create and distribute monthly/quarterly report for key customers

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .