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Danaher Corporation Customer & Sales Support Representative (m/f/d) German speaking in Kempten, Germany

This is a hybrid role. Successful candidates must be able to come to the office in Fellbach 1-2 days per week

About OTT HydroMet

In a world increasingly focused on how humans can responsibly live within our environment, OTT is on the frontlines, creating the critical water and weather solutions that ensure a safer future for us all. By partnering with our customers around the world, we help detect floods, make solar power more efficient, protect the environment, and ultimately save lives.

Our collaborative, diverse team is made up of engineers and scientists, marketers and researchers; people who’ve been in the industry for decades or have just arrived with fresh ideas. We’re driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people’s everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career.

OTT HydroMet is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

We are currently looking to find a Customer & Sales Support Representative (f/m/d) to join our diverse team. We work across 6 countries and two continents to drive the administrative and customer and sales support activites across the world.

Essential duties and responsibilities

  • Support Sales Team

  • Complete phone, email and voicemail quote requests, send to the territory manager and/or customer

  • Support bid process by researching, preparing and obtaining bid documents

  • Enter orders into the ERP system

  • Update sales opportunities in Salesforce.com

  • Assist with requests on pricing, shipping, availability questions, terms and stock information

  • Assist in resolving customer complaints and problems

  • Qualify leads

Qualifications

  • Experience in a customer-facing environment

  • Knowledge of Business English is required for this role. Knowledge of German, at least conversational, is a must

  • Prior experience in working with ERP systems

What we offer

  • Professional Onboarding and training options

  • Getting to know the Danaher Business System, full of Lean, Management & soft skill tools

  • Working in an international environment where Diversity is part of normal business

  • Powerful team looking forward to working with you

  • A versatile, creative task in the growing future market of hydrology & meteorology

#LI-JT1 #LI-hybrid

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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