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Danaher Corporation Digital Technology Operations Engineer in Kolkata, India

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Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Digital Operations Engineer for Cytiva is responsible for end to end operations support for Cytiva industry4.0/5.0 digital technologies including but not limited to new digital initiatives, lifecycle management of existing technologies, user management, product/process documentation, training, security updates management, Cytiva internal and external customers satisfaction

This position is part of the Global Digital Technology Operations, Equipment Services located in and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

What you’ll do:

  • Drive wing to wing global operations support for Cytiva digital technologies - OptiRun Connect, OptiRun Assist, Cytiva VR, Anipart, AI and digitalization of PM records compliance

  • Responsibilities includes complete life cycle management support for above digital technologies (installation, break-fix, upgrade, security patching, decommissioning). Supporting Cytiva internal and external customers globally working in different time zones as per business needs.

  • User management, user trainings, technical and process documentation, project management and new product introduction support for Cytiva digital initiatives.

  • OptiRun Connect edge devices monitoring and maintenance

  • Maintain monthly digital technologies operational KPIs and bowlers, foster and practice DBS culture to drive continues improvement and growth

The essential requirements of the job include

5+ years' experience testing/supporting industry 4.0/5.0 technologies (IoT, Augmented, Virtual, Mixed Reality, Beyond Trust remote desktop control application, artificial intelligence) ideally in service industry.

  • Proven expertise and experience advance IT/Networking/ cloud (AwS/Azure) servers management, security patches deployments and management.

  • Proficient business communication skills, dynamic, quick learner, self-starter, and ability to work without or limited supervision

  • Experience working in operational bowlers, process implantation, Process improvements

  • Proven understanding of digital technologies and their application in service/Biotechnology industry

  • Working knowledge of service applications e.g service CRM (salesforce, ServiceMax), Product data management (Anipart, Magic)

It would be a plus if you also possess previous experience in:

  • Previous experience in leading people, projects, trainings, workshops, vendor management

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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