Danaher Corporation Supplier MDM Application Manager in Kraków, Poland
Be part of something altogether life-changing!
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
As the Supplier MDM Application Manager, you will report directly to Cytiva’s Supplier Master Data Leader, supporting Cytiva’s Supplier Master Data SaaS solution as part of the Global Sourcing Operations Team. You will manage the workflow process and form configurations within the SaaS solution and manage the release process for system enhancements and configuration changes and serve as the primary point of contact with the Software Provider on system related issues and functionality.
What you’ll do
Develop in depth technical and functional knowledge in Cytiva’s Supplier Master Data SaaS solution.
Manage the release process for Cytiva delivery of new enhancements, features, and configuration for Cytiva’s Supplier Master Data SaaS solution.
Incorporate business enhancement requests into the product roadmap: scope and prioritize items based on business impact, project landscape, and user needs.
Manage Supplier Master Data SaaS solution workflow process. Design, configure, test, and deliver workflow routing changes to meet business requirements.
Manage custom forms and versions used within the workflow process.
Manage change requests with the SaaS Software Provider as required for delivery of new software functionality.
Responsible for managing L2 support desk tickets with the Supplier Master Data SaaS provider. Document and communicate software issues, manage the ticket priority with the software provider based on Cytiva business user & operations impact.
Support test script development and execution.
Support business user adoption and training on Software Provider delivered releases & deployments as required.
Maintain Cytiva Supplier Master Data SaaS solution configuration documentation and release notes for new and existing features/enhancements/functionality.
Create user guides and support training for business users.
Assist in development of key performance indicator (KPI) reports & metrics for overall system health, onboarding process cycle, user engagement, and supplier adoption.
Assist Supplier Master Data team with verification of Cytiva Supplier’s Data attributes within system workflows and tasks.
Who you are
Bachelor's degree from an accredited university
Minimum 5 years experience in a technical role with exposure to SaaS and on-premise software
Minimum 5 years experience with supplier information management systems, ERP platforms (Oracle/SAP) or similar purchase to pay platforms.
Experience with JSON, Groovy, & SQL
Experience in Jira and Confluence
Proficiency in MS Office
Experience with supplier information management systems, ERP platforms (Oracle/SAP) or similar source to pay support platforms.
Ability to manage multiple priorities in parallel, both short and long term.
Willingness to self-learn and uncover continuous improvement ideas.
Ability to work effectively with all levels of the organization across multiple time zones.
Drive for results utilizing project management, organizational, communication and problem-solving skills.
Effective communication and interpersonal skills
Fluency in English both spoken and written.
Ability to work in a matrixed reporting environment with primary manager in US.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.