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Danaher Corporation Customer Service Associate in Lane Cove, Australia

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

  • Ensure high-quality order to remittance process (Order Entry, technical order classification, and financial order classification. Order management, invoicing)

  • Support sourcing and replenishment activities for order fulfilment of Purchase to Stock materials

  • Collaborate with all internal and external customers (Marketing, Sales, Service, Supply chain etc.) to assure on time and high-quality order fulfilment.

  • Manage credit and returns, Customer formalities and coordinate shipments with forwarder

  • Work in compliance with the detailed quality system and report any anomalies

Who you are

  • Bachelor degree (or High School Graduate and a minimum of 3 years export operations experience, or order management of freight forwarder operations experience & Customer Service)

  • Ability to work optimally in a cross-functional, distributed team environment

  • Drives growth and innovation efficiency through influence and collaboration across functions.

  • 3 years of customer service, operational logistics, import/export and/or customs expertise, technical support in the healthcare industry.

  • Proven communication and analytical skills, including experience with communicating with others from different counties and cultures.

  • Excellent interpersonal skills


When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.