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Danaher Corporation Field Service Technician - Lisbon in Lisbon, Portugal

As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer . At SCIEX, you’ll find a rewarding role that amplif ies your impact on the world and h elps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you we'll be doing

As Field Service Technician you are responsible to maintain, install and repair SCIEX products at both internal and external customer sites, including strategic accounts mainly in Portugal, as principal area, often in Spain and randomly in Europe .

This position works independently to resolve all assigned customer and technical issues; partners with Sales and Service management to drive customer satisfaction and business objectives; works independently being supported and work together inside the Service Team for Portugal and Spain, and with specialist at European and Global level.

You will be responsible for

  • Performing high quality installation, preventive and corrective actions on Mass Spec instruments and CE

  • Maintaining customer satisfaction and manage specific strategic accounts

  • Performs IQ/OQ and other qualification products

  • Demonstrate and complete all administration duties

  • Maintaining own tool and parts inventory to ensure adequate supply

    Your Profile

  • Technical high school degree OR Bachelor's degree in Life Sciences, Chemistry, Engineering

  • Previous experience as Field Service Engineer. Experience in using and/or servicing mass spectrometry, HPLC or related scientific instruments

  • Expert knowledge of troubleshooting, problem-solving procedures, electrical and electro- mechanical technology

  • Exposed to moving parts and electricity that require safety protocols

  • Computer literate in Windows™ and Networking

  • Fluent in Portuguese and English. Fluent Spanish is a nice to have

  • Excellent communications skills and ability to build strong relationships with customers

  • Work on site independently and as part of team

  • Willingness to travel for multiple days at a time for Customer visits and/or training

  • Valid Driving license is essential mandatory

We offer you

  • International environment with a company global leader & pioneer in providing extraordinary solutions in mass spectrometry paired with capillary electrophoresis and liquid chromatography

  • Competitive salary and bonus system

  • Flexible working hours and on remote work where possible

  • Constant trainings and development, supporting your growth according to your skills

Portuguese and English required - Spanish is highly recomended

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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