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Danaher Corporation Qualitative UX Researcher (Hybrid) in Loveland, Colorado

This position is located at our Loveland, Colorado location. It is a hybrid position where you can work part-time at the Company location identified above and part-time remotely from your home.

About Hach:

Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.

Overview

Are you curious, empathetic, and interested in understanding how and why people use new devices and technologies? Are you good at talking to customers and helping get to the bottom of why they like or hate a product? Do you care and think critically about how human interaction matters in product design?

Hach values the user experience, and the UX Team is focused on building highly efficient, high-value experiences. We’re iterative in our research, our leadership takes time to help grow your UX career, and we attend regular training to increase our collective UX knowledge.

If this inspires you, then you should consider becoming our newest team member.

Responsibilities

We need an agile Qualitative User Experience Researcher who will move quickly to provide insight which inspires and helps us deliver amazing end-to-end products and experiences.

Our culture moves and iterates fast! Your creativity, dexterity, and ability to be an amazing partner across all disciplines of design, engineering, data science, market research, planning, and other project teams across Hach will enable your success.

Skills & Abilities:

  • Knows the strengths and weaknesses of different user research methods, and when to apply them

  • Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.

  • Can objectively observe, interact with, and collect data from users, e.g. interviews, user testing, etc.

  • Able to distill research findings into actionable insights for product development

  • Comfortable with fast-paced work environment and responsibilities for multiple projects at any given time.

  • Excellent writing, communication, presentation, interpersonal, and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.

Qualifications

  • 2+ years’ experience as a researcher on an end-to-end product - creating research agendas and schedules, defining and tracking user experience goals and metrics, driving execution on projects, and managing the work of additional resources.

  • Hands-on experience with user testing, field research, survey design, online user research and experimentation tools, or usage data analysis.

  • Experience with a broad range of research methodologies (qualitative and quantitative techniques) and the right balance between the two.

  • The ability to work in front-end generative spaces as well as throughout product development that involves more iterative, rapid, and evaluative methods.

  • A BA/BS in a research related field with significant academic or industry experience are a huge plus!. A MA/MS or PhD in psychology, human factors, HCI, behavioral science or related field preferred.

Additional Responsibilities:

  • Leadership skills to influence across and up the organization to bring customer empathy and understanding to the table.

  • Strong oral and written communication skills; experience presenting to executive-level audiences; proven track record of bringing clarity to messy data stories.

  • A true advocate for the design of inclusive and excellent user experiences for customers

  • Demonstrated ability to visualize and present rich research data simply and clearly.

  • A track record of moving beyond data by translating customer needs, behavior, and insights into user requirements, and work with engineers, program managers, and designers to develop specs that achieve an intuitive and usable experience for customers.

  • Strong aptitude for learning new technologies and demonstrated agility and flexibility in decision making and the way you work. You demonstrate an openness and growth mindset in all that you do

  • Comfortable working in ambiguous product areas, informing new opportunity spaces and high value customer experiences

Appreciated but optional:

  • Experience with Atlassian Suite

Compensation details:

The salary range for this role is 95K - 115K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through the Careers Page at https://jobs.danaher.com/global/en/ (or through the Workday “Find Jobs” function if you are a current employee)

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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