Danaher Corporation Senior Account Manager - Biotech in Lund, Sweden
Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
The Senior Account Manager is responsible over the total sales within his/her local territory. S/he is commercially driven and highly focused on the development of strong relationships with the customer. S/he negotiates and manages customer supply and pricing agreements on a local basis. As part of the strategic account teams, participates to calls and meetings and contributes to achieve the Global targets defined within the Strategic account program.
Understand and identify accounts strategic vision, objectives and needs while positioning Pall Biotech products and services as a total solution where business opportunities exist
Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue
Interprets internal and/or external business issues and recommends best practices/works with customer base to assist in their acceptance
Manage customer activity with CRM tools for maximum efficiency and visibility; develop a plan for success, provide accurate sales activity forecasts and maintain opportunities in CRM
Mentor new Account Managers on standard work and best practices
Effective team member management: ensure communication and actions between all team members, control that successes are identified and outcomes are documented in CRM
Track Territory KPI month by month, using bowler, analyze data from QV at Territory level; funnel management; win/loss analysis. Communicate with Hub Lead in the event of issues and define action plan
Active participant of a SAM team where needed
Bi-annual submission of Key Account overview including – What, Where, Why, When, How to CRM ensuring customer details are current, in depth, forward looking and highlight competitive intelligence
Lead functional teams or projects
University degree in Biotechnology / Biomedical / Chemical Engineering
At least 5 years of commercial experience in Biotech industry
Fluent Swedish and English; any other Scandinavian language is a plus
Deep knowledge of Territory, Business, local Market & Competitors
Able to built and maintain formal and informal relationships inside and outside the organization, locally and globally
Strong negotiation skills: recognizes negotiating opportunities, trading and bargaining with customers, achieving win-win outcomes
Effectively meet customer needs, build productive customer relationships and taking responsibility for customer satisfaction and loyalty
Excellent knowledge of Cross-/Up-Selling techniques, Funnel Management and familiar with LEAN methodology (concepts as Kaizen, Muda, Gemba, 5S, PSP,...)
Results driven: consistently achieving results, even under tough circumstances
Available to travel across Scandinavian region
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.