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Danaher Corporation Sr Manager - HR IT Service Delivery in Marlborough, Massachusetts

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Sr Manager – HR IT Service Delivery for Cytiva is responsible for managing HR IT Applications portfolio, working in close collaboration with Global HR business stakeholders to deliver HR services enabling improved Associate experience.

This position is part of the Cytiva HR IT team located in US and will be a remote or hybrid role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

  • Manage HR IT Applications Portfolio including ServiceNow for HR and Time/attendance tools maintaining accuracy of application data in Configuration Management Database (CMDB).

  • Responsible for Application roadmap, budget management, vendor management and demand management (capture funnel, groom & prioritize) in alignment with business goals and associate experience.

  • Responsible for managing a small team and successful delivery of HR IT initiatives/projects from requirements through release and sustainment. Define Metrics to measure success and enable continuous improvements to support HR.

  • Support Operations including ServiceNow Change process, CMDB updates & application support process and managing incidents & achieving SLA standards.

  • Partnering with cross-functional stakeholders to drive prioritization, On-time delivery, progress tracking, flag risks and implement countermeasures aligned to Cytiva IT PMO governance.

The essential requirements of the job include:

  • Strong interpersonal, organisational and communication skills, ability to influence stakeholders through credible knowledge and experience, persuasion and influencing skills.

  • Strong problem-solving skills, ability to translate requirements to software features, prioritization and breaking down problems and estimating efforts.

  • Ability to work & navigate in a matrix organization. Proactive, persists to completion especially in the face of overwhelming odds and setbacks.

  • Experience mentoring and coaching others, building a cohesive team.

  • Positive, energetic, and self-motivated.

It would be a plus if you also possess previous experience in:

  • Bachelor’s degree in business, computer science or “STEM” Majors (Science, Technology, Engineering and Math) or equivalent.

  • Expertise in HR technology and HR Service Delivery.

  • Proven experience (at least 5 years) IT product management, managing teams responsible for projects or similar related experience.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

The salary range for this role is $125K-$135K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

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