Danaher Corporation Field Application & Workflow Specialist Automation (f/m/d) in Switzerland (home-based) in Mellingen, Switzerland
At Beckman Coulter in Switzerland, to reinforce our current team, we are currently recruiting a Field Application Specialist, specialized in Automation within the Diagnostic division for the region: Zürich, Basel, Bern (home-based)About the roleAs a Field Application Specialist, you will be in charge of the applications support of Beckman Coulter Diagnostic´s automation products. You assess potential application of company products to meet customer needs pre and/or post-sales and prepare detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications.You build detailed design and implementation specifications for sophisticated products/applications/solutions, some of them with process simulation, often requiring rapid software modeling and/or product demo/training.You will work closely with sales and support staff to provide high-level customer support before, during, and after a sale.Your key responsibilities
Automation Application Support across multiple customer sites
Coordinate with sales team on pre-sales technical presentations and serve as technical resource
Understand and adapt customer workflows and scope of projects
Plan and execute product demonstrations for prospective customers
Provide customer training and support; maintain positive customer relations
Build, adapt, and optimize workflow processes in the customers` lab.
Troubleshoot and diagnose technical problems and serve as a liaison with internal customer support teams as needed
Overnight domestic and international travel, up to 70%, when required, sometimes on short notice
Your backgroundIn this customer-facing role you will work closely with customers and their application requirements in order to adapt their workflows to our automation platforms.
Educated to B. Sc. or equivalent in a biological or related subject
Minimum 3 year´s hands-on experience with laboratory automation equipment
Ideally in similar position as Laboratory Manager
A high-level understanding of IT related processes and their implementation in the field (labolatory workflow processes)
A previous experience of technical or application support within a diagnostic or laboratory environment would be beneficial
The position is home-based and will require approximately up to 80% travel
Language skills: fluency in German and English is required and ideally French
Location: Zürich, Basel or Bern area.
We offer you:
At Danaher, you have the opportunity to advance your career in a way no other company or environment can!We’re on a constant quest to make things better—for our customers, our company and the world. In your day-to-day work, you are part of it as well, and your professional life makes senseBeckman Coulter as Danaher will offer you a qualitative way of working, on an everyday basis.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .