Danaher Corporation Field Service Engineer Italy M/F/D in Milano, Italy
Field Service Engineer M/F/D
Region: North/West Italy
As Service Engineer at Videojet Technologies you play a vital role in supporting our Customers and ensuring that our ‘Up Time Peace of Mind’ goal is achieved. After a robust training to learn about our products, you are responsible for installing, servicing, and repairing a range of Videojet's Printing Devices. You resolve potential issues remotely and onsite provide physical support to the devices. With an office based technical support team, the Service Engineer is never ‘on their own’!
The Service Engineer is someone who has a passion for success — with a drive to complete a job to the highest standards. Managing expectations is crucial so having strong interpersonal skills is key when taking care of Customers. Our Service Engineers are open to developing and being challenged, thrives under pressure and continually seek to improve. The ideal candidate must be team orientated while remaining versatile, open minded and able to work autonomously.
Your responsibilities as a Service Engineer at Videojet, include: (Training will be provided as needed so that you are able to):
Install and commission new Videojet solutions
Maintain and Service Videojet’s customers base of Videojet equipment
Work closely with sales to support Videojet trials and demonstrations
Maintain and grow customer relationships through excellent customer service and communication.
Proficient use of service IT systems to accurately record and report information
Support Regional Revenue targets by promoting service contracts and additional services to customers
- Experience repairing similar devices in manufacturing and production lines
A bachelor degree or equivalent professional qualifications in Engineering would be a plus
Experience installing, servicing, repairing coding and marking equipment
Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.
You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself!
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .