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Danaher Corporation Field Service Engineer - Mass Spectrometry in Milano, Italy

Who we are

As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer . At SCIEX, you’ll find a rewarding role that amplif ies your impact on the world and h elps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you we'll be doing

As Field Service Engineer you are responsible to maintain, install and repair Sciex products at both internal and external customer sites, including strategic accounts.

This position works independently to resolve all assigned customer and technical issues; partners with Sales and Service management to drive customer satisfaction and business objectives; mentors and develops less experienced staff members.

You will be responsible for

  • Performing high quality installation, repair and maintenance on Mass Spec instruments

  • Performing preventive maintenance on selected products

  • Demonstrating and completing all administration duties

  • Maintaining own tool and parts inventory to ensure adequate supply

  • Mentoring and training lesser experienced staff members

  • Maintaining customer satisfaction at strategic accounts

  • Leading the tracking and completion of district PMs

What skills & experience you'll bring to us

  • Technical high school degree OR Bachelor's degree in Life Sciences, Chemistry, Engineering

  • At least 5 years experience using and/or servicing mass spectrometry, HPLC or related scientific instruments

  • Expert knowledge of troubleshooting and problem-solving procedures

  • Expert knowledge of electrical and electro- mechanical technology

  • Exposed to moving parts and electricity that require safety protocols

  • Fluent in Italian in written and spoken, English at least level B1 in order to attend trainings abroad

  • Excellent communications skills and ability to build strong relationships with customers

  • Work independently and as part of team

  • Travel by vehicle or airplane within assigned geography

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.