Danaher Corporation (Junior) Field Service Engineer Biotechnology (f/m/d) in Milano, Italy
Be part of something altogether life-changing
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
As (Junior) Field Service Engineer you will be responsible for meeting the daily service repair needs on customers' equipment in Lazio region and any other Italian region, where there are lines of product of your responsibility.
What you’ll do
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
Troubleshooting, installation, maintenance, validation and service repair needs on designated equipment in GMP environment
Completing Preventative Maintenance and Field Modification Instruction
Ordering and managing repair parts cycle times
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Maintaining tools and test equipment properly and ensuring they are calibrated
Managing vendors’ service delivery processes in compliance with Cytiva policies
Who you are
You live in Lazio region, preferably close to Rome, or you are available to move there
You own a university's degree in Biomedical or Electrical Engineering or Computer Science
Either experience diagnosing, repairing mechanical, electromechanical, electronic equipment, OR hands-on experience as Laboratory Technician
Fluent Italian and good level of English, in written and spoken
Availability to travel on daily basis to reach customers in Lazio and other regions, as well as to attend trainings
It would be a plus if you also possess previous experience in:
Biopharma or Biotechnologies environment
Maintenance related to computers (Windows OS, PC, server), networks and databases
What we offer
Attractive salary and bonus, company car
Flexible working time model
A solid onboarding program including orientation phase with the manager and coaching from senior colleagues
A wide range of trainings on our products online and at our headquarter in Uppsala (Sweden)
International development opportunities
Independent work within a committed team
When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.