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Danaher Corporation Regional Service Manager- North UK (d/f/m) in Milton Keynes, United Kingdom

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Regional Service Manager North UK (d/f/m)

Do you share a passion for managing and leading a team of Field Service Engineers in medical devices domain? Become the leader of this team within a position mixing day to day management, business development, continuous improvement on processes, productivity and profitability.

Then come and join our fantastic team in remote from UK (preference in the North) with home office flexibility and 25% of travels!

YOUR RESPONSIBILITIES

  • Negotiate contracts and 3rd party service providers.

  • Actively manage service key accounts and support Sales Teams at critical or key account customers in order to ensure first class customer happiness.

  • Ensure customer complaints are dealt within agreed time scales

  • Support Tender business as the need arises.

  • Raise sophisticated tenders to EU Managers

  • Consistently monitor workload, team performance and productivity

  • Ensure the continuous development of the team by carrying out training and mentorship

  • Manage Performance Improvement plans, working with the team on process improvements using lean techniques such as 5’s.

YOUR PROFILE

  • You will be Degree qualified, in Electro-mechanical or Electrical Engineering or have equivalent work experience / military training

  • You have an experience in an equivalent role as manager with the ability to build and drive effective team working

  • You have an experience as Field Service Manager (PNL, business development, planned revenue, profitability targets…) in a major medical or life science manufacturer or provider

  • You have excellent communication skills, both with your team and with the customers

  • You have leadership skills to have overall responsibility for the success, growth and development of your team

WHAT WE OFFER

  • Attractive Benefits package (pension, healthcare, fitness, life assurance, and many more)

  • Competitive Salary and bonus plan

  • Company Car

  • Continuous training and support, with focus on personal development

  • A great balance between home working and field based.

DIVERSITY AT LEICA

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

You can reach out me at vanessa.favellet@leica-microsystems.com.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.

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