Danaher Corporation Field Service Technician I - Minneapolis, MN in Minneapolis, Minnesota
Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.
Hach is proud to be one of Danaher's Water Quality companies (https://www.dhwaterquality.com/) . Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
This is a fully remote position that will be dispatched from your home office. This home-based role can be located in Minneapolis, MN where our largest concentration of customers are. This position will support the customer base throughout Minnesota, Wisconsin, South Dakota, North Dakota. Several locations have been listed for marketing purposes but only one position is available.
About the role
Join our team, and in a company-provided vehicle, drive to various customer sites to perform preventative maintenance, routine repair, and calibration/verification of instrumentation for Hach process and laboratory instrumentation! This role will have 75% travel and overnight stays at any of our approved hotels on average 2 nights/week. We offer full benefits including paid vacation, company vehicle and cell phone, medical, dental, vision, and 401(k) matching all on Day 1!
Training will occur over the first 90 days of employment and will include trips to our customer sites. The majority of training is on the job mentorship with more senior service technicians and sales team members on ride-a-longs.
Day- to- day:
Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems
Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
Follows safe work practices according to company policy.
Works with and takes direction from Field Service Manager/dispatch team to efficiently implement pre-call planning, efficient service schedule routing, and visit requirements.
Coordinates with manager and materials handlers to determine appropriate replacement parts inventory, efficient parts utilization, and maintain accurate inventory records.
Additional time required as business needs dictate
Flexible scheduling required to meet customer demand
Are you qualified?
Associates or Technical degree preferred or combination of education and experience with 1-2 years of field service experience preferred
Mastery of Preventative Maintenance (PM), diagnostics & repair on core products as required
Driver’s License and clean driving record required
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.