Danaher Corporation Salesforce Systems Analyst- Mumbai in Mumbai, India
JOB TITLE: SALESFORCE SYSTEMS ANALYST
WONDERING WHAT’S WITHIN DANAHER? TAKE A CLOSER LOOK At first glance, you’ll see Danaher’s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality, and product identification. Career development is important to us - you’ll find associates who are as certain about their impact as they are about where they’re headed next. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. We hope you’ll see yourself here, too. What you find at Danaher — and within yourself — might just change the world. WHO WE ARE:
Videojet Technologies is a global leader in product identification, providing innovative coding and marking solutions that help consumers ensure product safety and improve their productivity.
This position leads continuous improvement initiatives, ensuring that Videojet, Esko, and X-Rite (PID) maintain world-class financial processes and controls through examination and evaluation of internal control for business processes, reporting findings to the management with his / her recommendations for possible improvements. This is a high-visibility role, working closely with Videojet, Esko, and X-Rite senior leadership and business unit managers, as well as parent company (Danaher) personnel.
WITHIN YOUR ROLE YOU WILL:
Translate business requirements into technical specifications, developing new features, and improving the existing ones to increase the functionality of Salesforce and its applications.
Collaborate with product owners and business analysts to transform evolving requirements into working applications that meet the business and usability needs
Work in partnership with business stakeholders to understand and document their business processes, issues, challenges, and opportunities.
Ownership of small to medium sized projects, driving the projects to completion while ensuring process adherence and business success.
Provide critical support to end users including managing issue resolution and performing root cause analysis
Leads user acceptance testing, identify testers, develop test scripts, and conduct test execution
Understand integration points with other systems that interface with Salesforce and minimize ripple effects during development.
Support Marketing, Sales, and Service projects and initiatives
Comfortable with flexible and global work hours: this is a global team with business and team members on every major continent. There may be meetings with the team and business that may be later in the evening on a regular basis. You have the flexibility to adjust your work hours so long as job responsibilities are met.
Your EDUCATION OR BACKGROUND EXPERIENCE WILL INCLUDE:
Strong analytical and data-driven approach to provide solutions, hands on troubleshooting, and issue resolution
Strong capability to deliver results while quickly adapting to changing priorities and unforeseen challenges
High productivity, strong work ethics, commitment to meeting deadlines and to make steady progress on long-term projects without the need for “fire drills” or last-minute panic
Highly self-motivating and able to work without supervision since this is a flexible work-from-home position on a global team with global management.
Ability and skills to work asynchronously, using online collaboration and work management tools to maximize productivity and value-add to the business while minimizing interruptions to work.
Ability to drive towards a solution even when there is some business ambiguity
3 years of experience in Salesforce, or other CRM system. Experience in specific Salesforce applications (CPQ, Sales Cloud, Field Service, etc.) a plus
Salesforce knowledge: Administration, data model, sharing and security architecture, standard Salesforce capabilities.
Excellent written and verbal communication skills in a global environment (in English), with both technical and non-technical team members and business users around the world.
Outstanding understanding of new and existing technological capabilities in Salesforce and other IT solutions and ability to apply solutions within Videojet
Programming and/or SQL-related coding experience, and other CRM or ERP experience would be advantageous.
OUR CORE VALUES:
At Danaher, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and take risks, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. If you’d like to learn more, read stories from our associates on our Careers Blog or reach out to one of our recruiters.
Our Shared Purpose (https://danaher.sharepoint.com/about/Pages/Shared-Purpose.aspx) – Helping Realize Life’s Potential – expresses our reason for being and the impact that every one of us at Danaher strives to have on the world. Our Core Values (https://danaher.sharepoint.com/about/Pages/Core-Values.aspx) define the fundamental beliefs that guide our actions. The Core Behaviors* enable our values and Shared Purpose, powered by DBS (https://danaher.sharepoint.com/dbs) as our proven system for achieving success at Danaher.
We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented, guided by the phenomenally successful Danaher Business System. Working at [OPCO], gives you access to a robust career development process and challenging, “stretch” opportunities. Listen to our voices: https://jobs.danaher.com/global/en/our-difference.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Product Identification Platform companies, including Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus and Linx, in any form without a valid, signed search agreement in place for the specific position, will be deemed the sole property of the Operating Company. No fee will be paid in the event the candidate is hired by Operating Company as a result of the unsolicited referral.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.