Danaher Corporation Territory Customer Support Engineer-Delhi in New Delhi, India
- Installs and maintains instruments and systems in a laboratory environment.2. Delivers basic operational training at installation.3. Provide effective product and customer support.4. Ensures Preventive Maintenance planning (PM) & Modification (MOD’s) planning are performed in timely manner.5. Seeks timely support for difficult product issues avoiding unnecessary down time.6. Performs timely reporting of his activities.6. Maintains excellent customer relationship, specifically with his/her directly assigned accounts.7. Adheres to field service policies procedures and standards.8. Maintain recommended spare parts for his product range.9. Ensures appropriate spare parts stock
- Can independently handle 1 or more product group (example Immuno , Hemat or Chemistry) with timely expert support.2. Able to identify application vs. service issues and collaborates to resolve 3. Provide On site Mentoring to New Associates
Diploma or Graduation- Electrical/Electronics/ Biomedical Engineering (Any subjects with electrical and electronics in curriculum)
Experience along with Background and functional Knowledge
3-8 Years on any type of with Basic experience on In-Vitro Diagnostics Equipment (Hematology, Chemistry or Immunoassay)
Should have knowledge of Networking and Interface related issues
Problem Solving Skills
Is able to logically resolve or troubleshoot in times of crisis and leverage expert help
MS -office , Teams , Networking
Administrative Skills & Personal Attributes
- Self Managed , Multitasker
2.Technically competent with strong people skills to promote teamwork needed to achieve reliability program objectives: ability to work in team environment.
A proven ability to interface with diverse technical is essential requirements.
Ability to coordinate and collaborate with other functions to achieve client delight.
Ability to prioritize customer needs.Anticipates needs, sells and builds client relationships
Good written and verbal communication skills.
Capable of travelling within the territory. Available to travel in short notice.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.