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The Connectivity and Informatics Solutions Executive will operate from a high level, broad-scale systemic healthcare collaborative to build the successful sale and on time implementation of connectivity and informatic solutions for customers. The Connectivity and Informatics Solutions Executive will partner with internal stakeholders and sales teams to assist with Health System and customer projects/deals. The Connectivity and Informatics Solutions Executive will work with customers to position connectivity and informatic approaches to the GeneXpert® systems that optimize both technical integration and clinical lab and point of care diagnostics workflow. This role works closely with Sales, Marketing, Field Applications, Clinical Solutions, Vendor Partners, and Sales Training to support the field teams with ongoing connectivity and informatics training, account strategy, and business case development in order to achieve optimized, on time integration of Cepheid products into customer’s existing healthcare IT systems and adoption of informatics product solutions.

Essential job responsibilities:

• Ensure that connectivity and informatics solutions help accelerate overall company growth strategies through their effective sales and on time implementation

• Support the sales team through facilitating effective product demonstrations and discussions. This includes preparing and presenting business case justifications demonstrating the clinical value of the connectivity and informatics solutions to both the laboratory and to the healthcare system

• Documentation of team activity into SFDC to optimize efficiency, ensure collaboration and collect and drive key performance metrics

• Ensures proper positioning of GeneXpert system, software and connectivity and informatics solutions

• Develops Customer Team of Champions inside and outside the Laboratory (e.g. Infection Prevention, Pharmacy, nursing, Emergency Department, Information Technology and C-Suite)

• Participates in strategic planning for the business providing a detailed understanding of market directions and dynamics for the product and its applications

• Collaborate with Global Marketing to identify unmet customer needs and identify new solution opportunities through a structured VOC process

• Serves as key consultant for input and interpretation of issues that impact product performance, sales, quality, cost or reliability. Has primary responsibility for working with appropriate groups to resolve these issues as needed

• Understanding of clinical environment, competitor products – continuous development of knowledge

• Assists in development and execution of product strategy and product launches

• Support commercial marketing organization with launch and rollout of new products and services as needed

• Participate in industry symposia, key conferences, and meetings

• Participate in commercial activities with non-clinical stakeholders

• Monitoring the industry landscape

• Facilitates Customer User Group Meetings and VIP Visits

• Assists in the training and development of the commercial team to facilitate their understanding of the implementation, adoption, and integration of the connectivity and informatics solutions to the customer

TRAINING RESPONSIBILITIES: (REQUIRED)

• Complete all assigned and required training satisfactorily and on time

MINIMUM REQUIREMENTS:

Education or Experience (in years):

• Bachelor’s degree with 8+ years of related work experience OR

• Master’s degree in field with 6+ years of related work experience OR

• Doctoral degree in field with 3+ years of work experience

Knowledge and skills:

• Exhibits professional demeanor

• Comfortable working in a corporate setting populated with large groups of diverse people

• An ability to interface at a highly technical level with assurance and confidence

• Working knowledge of the healthcare information technology landscape, clinical workflows and laboratory testing interoperability

• Demonstrated knowledge of healthcare interoperability standards such as HL7, FHIR, POCT01A, LOINC, SNOMED

• Proven track record of meeting/exceeding goals and objectives

• Strong computer skills (Office, Excel, Visio, PowerPoint)

• Ability to develop and maintain professional relationships

• Strong interpersonal skills to connect with customer base and build relationships

• High level of energy, engagement and responsibility

• Demonstrated knowledge of process improvement and laboratory optimization

• Presents technical information in a concise manner and appropriately responds to questions from employees, executives, executive management, vendors, or customers.

• Ability to work independently, Multi-task several simultaneous projects, and manage time/priorities

• Ability to adapt and react to dynamic and changing circumstances in the market

• Able to work as a member of a multifunctional team, strong interpersonal communication, organizational skills and planning ability

• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Strong presentation skills

Physical requirements/abilities:

• 50-70% travel is required

PREFERRED REQUIREMENTS (optional):

• Previous healthcare connectivity and informatics experience

• Knowledge of epidemiologic and disease related surveillance

• Knowledge of clinical diagnostic market

• Experience in regulated environment

• Previous experience interacting with stakeholder such as: Laboratory management, supervisors, IT Administration, LIS vendors, 3rd party middleware companies, contractors and facilities.

• Successful experience preparing and presenting business case justifications demonstrating quality impact and economic opportunities

The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.

Operating Company: Cepheid